Nahla Abu Eissa, Communication Officer

Nahla Abu Eissa

Communication Officer

UNICEF

Location
Sudan - Khartoum
Education
Master's degree, Political Science
Experience
28 years, 10 Months

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Work Experience

Total years of experience :28 years, 10 Months

Communication Officer at UNICEF
  • Sudan - Khartoum
  • My current job since December 2012

The (UNICEF) is the UN agency that helps build a world where the rights of every child are realized. My work with the UNICEF involves:

• Planning and organizing activities and events to promote a better understanding of UNICEF's.

• Develop the Country Office Communications and outreach strategy based on the UNICEF corporate communications strategy,

• Participates and identifies suitable M&E Frameworks to assess and impact of Campaign and of plans.

• Develop the country's information tool kit that includes proposals, fact sheets, human interest stories and photo gallery about UNICEF's work in Sudan.

• Accomapnied and managed donors asessment field missions and compilied donor reports.

• Member of quality assurance team that ensures the quality of programs from inception to completion by using and developing RBM and contextual M&E templates in addition to reporting templates.

• Interface with external and internal partners and staff through reports, newsletters, circulars, pamphlets, and brochures

.• Prepare Strategic Communication Plan and ensured its implementation with other programmatic sections.

• Constructive and timely advice on inclusion of communications components in programme and project formulations to integrate advocacy and Communications strategies.

• Develop and manages Communications’ Unit Work Plan and associated budge, ensuring results are met in a timely manner;

• Coordinated a documentary video about child friendly schools in E. Sudan.

• Ensures good media coverage of international days related to children and program benchmarks in National and regional media.

• Managed a reports about children in Darfur by Al Jazeera Arabic, BBC Arabic and a national TV program about immunization against measles.

• Analysis of socio - political and media environment in Sudan in relation to children and women issues.

• Managed with partners community radio project.

• Increased UNICEF in Print, TV, radio and social media by 25% in six months,

• In close coordination with other relevant UN communications’ units, development and implementation of a strategy for greater communications’ coordination across the Country Team, including identification of potential areas for joint advocacy. Launches and campaigns, and evaluates impact.

• Organizes and coordinates (through working as “One UN”) UNICEF public awareness campaigns.

• Strategic identification and creation of opportunities for campaigns on specific issues engaging media and other stakeholders for launch and campaign.



Outreach
• Establishes close working relationships with media representatives to promote UNICEF mandate, strategies, programmes and achievements.

• Increased coverage and understanding of UNICEF work in the country or practice area through development and maintenance of media contacts and provision of newsworthy information to national public and donors;

• Development and maintenance of close contacts with government officials, multilateral and bilateral donors, civil society and private sector for implementation of the communications workplan.

Public Information
• Drafts press releases, web stories, updates and analytical reports.
• Effective responses to inquiries for public information materials;
• Innovative and creative solutions to sensitive or corporately strategic public communications issues;
• Advocacy and promotion of UNICEF mandate, mission and purpose.

Capacity Development
• Capacity development of national Communications staff, national media personnel and effective management of the Communications unit and communications team.

Advocacy Specialist at Qatar Foundation
  • Qatar - Doha
  • My current job since September 2013

Advocacy Specialist Sept 2013 - Present
Qatar Foundation (Reach Out To Asia) Doha, Qatar
Reach Out To Asia (a member of Qatar Foundation) is a Qatari-Based nonprofit organization that empowers communities in Qatar, Asia and the Mena Region by providing access to quality primary and secondary education to children affected by crisis. My work with ROTA includes:

• Established an advocacy strategy that links all programs and program planning to local, regional and global development priorities.

• Ensures that program planning & implementation are aligned with ROTA mandate and new emerging needs at the local, regional and global issues.

• Ensures, effective quality assurance, by periodical review of KPI's, application of M&E templates and Results Based Managment in ROTA and with partners, of the full program cycle from formulation to implementation.

• As a member of Quality, Impact and Strategy depatment, works closely with Research Specialist to reach evidence based priorities for planning and advocacy purposes.

Supports communication and Events department in planning and execution of activities that ensures resource mobilization, visibility and credibility.

• Works closely with National Programs department to engage youth in QATAR in ROTA's work as agents for change.

• Establishes partnerships and synergies with similar minded organization to achieve "theory of change."

• Works closely with International programs to ensure advocay and promrotion of ROTA's messages about acess to education and quality education for youth and children in Asia and the Mena region.

• Assists other departments with developing their strategic planning in accordance with QF marixes and aligned with ROTA's strtaegic plansning processes.

• Ensures that senior manangment is engaged in suitable advocacy activities at the local, regional and global levels.

• Participates in quarterly M&E processes for advocacy purposes including identifying reporing methodology, data colections and reaching results and conclusions to inform decisions.

• Triggers new trends such as the rights based approach for programming and M&E and advocate for their utilization internlly in ROTA and among local partners.

Public Information / Communication Officer at UNHCR
  • Sudan - Khartoum
  • December 2011 to November 2012

(UNHCR) is the United Nations agency mandated to protect and support refugees at the request of a government or the UN itself and assists in their voluntary repatriation, local integration or resettlement to a third country.

• Managed and ensured an effective internal and external stakeholder interface.

• Provided daily analytical reports and monthly situational reports about the issues related to refugees and IDP's in Sudan.

• Succeeded in raising private sector funds / support to events related to urban refugees by 90% in one year.

• Prepared monthly situation report for HQ.

• Prepared, in coordination with other sections Quarterly Fact sheets.

• Provided daily analysis of Socio / economic / political and media environment.

• Supported in the organization of community events.

• Coordinated capacity building activities for media personnel and partner staff to address issues related to UNHCR’s mandate and persons of concern.

• Advised and assisted programme different units on how to develop effective communications components into their programmes.

• Highlighted and shared various sources of information, including newspapers, journals and web-based media on political and other developments that affect programmes and persons of concern and analyzed the implications.

• Represented UNHCR at inter-agency meetings communications / coordination and forums on Advocacy and Public Information.

Planning Officer at United Nations Mission in Sudan
  • Sudan - Khartoum
  • October 2006 to July 2011

Strategic Planning Officer - Strategic Planning Cell - Office of the Chief of Staff) UNMIS, Khartoum, 01/2011 - to present:
As Department HR Focal Point

• Liaised with different Mission Units and other UN agencies for strategy and policy development on training programs, institutional restructuring, capacity building for staff members.

• Ensures that the substantive sections follow the M&E and RBM templates.for donor and government periodical reports

• Coordinates the capacity building of substanitive staff on M&E and RBM processes.

• Prepares TOR's for researches, studies that informs programimg and decison making processes

• Oversaw the implementation of HR policies and procedures and ensures consistency, in their implementation, as section focal point.

• Coordinated the processes of performance management, improvement systems; and staff orientation.

• Oversaw staff appraisal procedures and implement HR policies accordingly.

• Assessed existing human resource capacities and identify gaps for further improvement.

• Identified periodically, priority areas and staff members for capacity building.

• Recommended Institutional Development priority areas and prepared plan.

• Prepared Capacity building and institutional development action plans and supervises implementation.

• Coordinated with specialized departments for recruitment and evaluation process for candidates; manages recruiting and staffing logistics.

• Coordinated with other departments on matters related to organization development;

• Oversaw the following in coordination with other units:
Employee relations and communications, company employee communication, compensation and benefits administration, employee safety, welfare, wellness and health; and, employee services and counseling.

On Strategic Planning:
• As a member of the strategic Planning team, ensured the strategic planning for the Mission Program of action specifically on short term, mid term, long term recruitment and budgeting with regard to Human capital.

• Participated in the development, application and compilation of reports on M&E and RBM processes.

Coordination Officer at United Nations Mission in Sudan
  • Sudan - Khartoum
  • June 2008 to December 2010

• Coordinated with UN agencies and Government Line Ministries to facilitate the implementation of training and institutional development.

• Developed and compiled/background information on restructuring strategies and policies.

• Monitored the Substantive Units contribution to the Mission Implementation Plan (MIP).

• Review various sources of information required for the preparation of periodical reports about training and institutional development programs.

• Coordinated with different departments for the structural review, assessments, and the planning of restructuring processes.

• Contributed to the preparation of various written documents e.g. Briefing Packages, Periodical reports, press releases.

• Interlinked with different training centers for the implementation of training programs.
• Prepared terms of reference.

• Prepare proposal for the solicitation of funds for training programs.

As Department HR Focal Point
• Liaised with different Mission Units and other UN agencies for strategy and policy development on training programs, institutional restructuring, for staff members.

• Oversaw the implementation of HR policies and procedures and ensures consistency, in their implementation.

• Coordinated the processes of performance management, improvement systems; and staff orientation.

• Assessed existing human resource capacities and identify gaps for further improvement.

• Recommended Institutional Development priority areas and prepare action plan.

• Coordinated with specialized departments for recruitment and evaluation process for candidates; manages recruiting and staffing logistics.

• Coordinated with other departments on matters related to organization development;

Manager/ Institutional Development - Capacity Development Unit at Arab Council for Childhood and Development
  • Egypt - Cairo
  • February 1995 to August 2006

• Managed needs assessment processes about the institutions and their human resources for the purpose of providing institutional development and capacity building.

• Identified / prioritized areas for capacity building..

• Developed and draft plans, strategies, policies and M&E procedures for programatic purposes and institutional and human resource development.

• Arranged training programs for NGO’S and GO’s working for the welfare of children and women.

• Prepared Terms of Reference for Facilitators and consultants.

• Managed Children at risk project - with concentration on child labor and street children.

• Coordinated research for projects focusing on action oriented research.

• Coordinated ACCD's quarterly M&E processes including identifying methodology data coolections and reaching results and conclusions to inform decisions.

• Interlinked with different National institutions for the implementation of the Child Rights convention (CRC) and its conformity with national laws and regulations pertaining to street children.

• Acted as liaison and lobbyist to local and federal government agencies.

• Liaised with donors for funding of projects.and reporting.

Education

Master's degree, Political Science
  • at London University
  • June 1989

Specialties & Skills

Results Analysis
Results Based Managment RBM
External Relations
Building Strategic Relationships
Programming
Contingency Planning
Project Proposal Writing
Competency Based Interviewing and Selection Skills
Human Resources, Institutional Development Principles

Languages

English
Expert
Arabic
Expert
Arabic
Expert

Memberships

Program Coordinator/Founding Member Coalition for African Refugees and Immigrants, California, USA
  • Founding member and fund raiser
  • February 1994

Training and Certifications

Contingency Planning (Certificate)
Date Attended:
August 2010
Valid Until:
August 2010
Project Proposal Writing Certificate (Certificate)
Date Attended:
May 2002
Valid Until:
May 2002
Managerial Skills Certificate (Certificate)
Date Attended:
May 2002
Valid Until:
May 2002
Gender Mainstreaming Certificate (Certificate)
Date Attended:
February 2007
Valid Until:
February 2007

Hobbies

  • Sports and reading