نجيب شعبان

IT Specialist في Injazat Data Systems

• غير ذلك
• يناير 2008 إلى أبريل 2010

 Installation and maintenance of all systems within a client’s digital environment.
 Building, configuration and troubleshooting of server and desktop hardware.
 Responsible for networking, design, installation and maintenance services.
 Maintaining maximum availability of supported services for users.
 Designing, implementing and managing Active Directory.
 Supporting users and network administrators over the telephone and by email.
 Maintain the companies’ network infrastructure.
 Networking and providing support for Windows, Macintosh and Linux issues.
 Configuration and testing of any new hardware and software.
 Travelling to client sites to help with installs, deployment, and troubleshooting.
 Management of the daily data backup and retrieval scheme.
 Installing and operating Windows desktop and server operating systems.
 Ensuring that support calls are logged and handled effectively and efficiently.
 TCP/IP networking and hardware maintenance and repair.
 Assistance with training of staff and compiling procedural documentation.
 Assisting the network manager with support requests.
 Ensure computer hardware is safe & complies with health and safety legislation.