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Muhammed Najeeb AV, IT Support Specialist

Muhammed Najeeb AV

IT Support Specialist·Vistas Global WLL,

Qatar

Master's degree, Master of Science

Work experience

Total years of experience: 10 years, 6 months

IT Support Specialist

November 2025 - Present

Vistas Global WLL,

Doha, Qatar

November 2025 - Present

• Provided on-site IT technical support during FIFA Arab Cup 2025 and FIFA
U-17 2025 World Cup events.
• Offered end-user assistance across stadium zones, including pitch-side areas,
media centres, tribunes, and operation rooms.
• Performed Wi-Fi connectivity checks, troubleshooting signal issues, and
ensuring stable network availability.
• Managed and maintained printers, resolving printing, driver, and
connectivity faults.
• Conducted network cable testing, port verification, and ensured reliable LAN
connectivity for workstations and event devices.
• Executed internet speed testing and documented performance for reporting
and escalation.
• Supported media teams during matches, assisting with technical queries,
equipment connectivity and ensuring smooth broadcast/press operations.
Company industry:
Banking
Job role:
Information Technology

IT Engineer (Contract)

January 2025 - November 2025

NexHub Contracting & Services,

Doha, Qatar

January 2025 - November 2025

• L1/L2 support for hardware, software, and network issues.
• Installed & maintained wireless access points and network devices.
• Managed CCTV/IP cameras, NVRs, and access control systems.
• Performed structured cabling (Cat6/Fiber) with full documentation.
• Coordinated with ISPs for installations and troubleshooting.
• Supported server installation, rack management, and switch configuration.
• Logged and tracked incidents using helpdesk tools.
Company industry:
IT Services
Job role:
Engineering

IT Technical Support

November 2019 - December 2024

Virtual Innovation Technology,

Doha, Qatar

November 2019 - December 2024

• Supported networks, systems, wireless devices, CCTV setups.
• Configured AP controllers (Unifi, Aruba, Ruijie, TP-Link).
• Installed, repaired, and maintained surveillance equipment.
• Mentored junior technicians, improving service efficiency.
Company industry:
IT Services
Job role:
Information Technology

IT Officer

May 2019 - November 2019

Techno Project International,

Doha, Qatar

May 2019 - November 2019

• Monitored network health, connectivity, and system performance.
• Installed and configured firewalls, routers, and switches.
• Ensured backups, system security, and data protection compliance.
Company industry:
Civil Engineering
Job role:
Administration

System Administrator

September 2015 - January 2019

Broadway Group of Companies W.L.L,

Doha, Qatar

September 2015 - January 2019

• Managed Windows Server 2012, Active Directory, and Group Policies.
• Handled Google Workspace, VPN setups, firewall rules, backup solutions.
• Installed and maintained NVR/DVR surveillance systems.
Company industry:
Food & Beverage Production

Education

Sikkim Manipal University

April 2019

April 2019

Master's degree, Master of Science

India

GPA (point): 4 out of 4

GPA (point): 4 out of 4

University Of Calicut

April 2013

April 2013

Bachelor's degree, Bachelor of Arts

India

University of Calicut

December 2009

December 2009

Bachelor's degree, Literature

India

NCPUL Gov. of India

February 2002

February 2002

High school or equivalent, Diploma in Arabic

India

Skills

Desktop Hardware
Expert
Desktop Hardware
Expert
Network Hardware
Expert
Network Hardware
Expert
Network Management
Expert
Network Management
Expert
System Administration
Expert
System Administration
Expert
CCTV
Expert
CCTV
Expert
LAN
Expert
LAN
Expert
INFRASTRUCTURE
Intermediate
INFRASTRUCTURE
Intermediate
DATA RECOVERY
Intermediate
DATA RECOVERY
Intermediate
SYSTEM INTEGRITY
Intermediate
SYSTEM INTEGRITY
Intermediate
NETWORK PERFORMANCE
Intermediate
NETWORK PERFORMANCE
Intermediate
BACKUP
Expert
BACKUP
Expert
DESKTOP SUPPORT
Intermediate
DESKTOP SUPPORT
Intermediate
LEVERAGE
Intermediate
LEVERAGE
Intermediate
MVS (OS)
Intermediate
MVS (OS)
Intermediate
NETWORK SECURITY
Intermediate
NETWORK SECURITY
Intermediate
RESOURCE MANAGEMENT
Intermediate
RESOURCE MANAGEMENT
Intermediate
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DRIVERS
Expert
DRIVERS
Expert
MICROSOFT ACCESS
Expert
MICROSOFT ACCESS
Expert
NETWORKING
Expert
NETWORKING
Expert
OPERATING SYSTEMS
Expert
OPERATING SYSTEMS
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
ACCESS CONTROLS
Intermediate
ACCESS CONTROLS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
SECURITY SYSTEMS
Intermediate
SECURITY SYSTEMS
Intermediate
STRUCTURED CABLING
Intermediate
STRUCTURED CABLING
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
ACCESS CONTROLS
Intermediate
ACCESS CONTROLS
Intermediate
ACTIVE DIRECTORY
Intermediate
ACTIVE DIRECTORY
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
LOCAL AREA NETWORKS
Intermediate
LOCAL AREA NETWORKS
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
ACCESS CONTROLS
Intermediate
ACCESS CONTROLS
Intermediate
ACTIVE DIRECTORY
Intermediate
ACTIVE DIRECTORY
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
LOCAL AREA NETWORKS
Intermediate
LOCAL AREA NETWORKS
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
Desktop Hardware
Expert
Desktop Hardware
Expert
Network Hardware
Expert
Network Hardware
Expert
Network Management
Expert
Network Management
Expert
System Administration
Expert
System Administration
Expert
CCTV
Expert
CCTV
Expert

Languages

Arabic
Beginner
English
Expert
Hindi
Expert
Urdu
Expert
Malayalam
Beginner

Training and Certifications

Certifications
A+
CCNA – Course
MCITP / MCSA (Microsoft 2012)
RCS (Ruijie Certified Sales)
NSE 3 (Fortinet)
HCSA-VMS (Hikvision)
Azure Certified Administrator
Microsoft 365 Administrator
A+ / N+ – Aptec
CCNA –
MCITP / MCSA (Microsoft 2012)
RCS (Ruijie Certified Sales)
NSE 3 (Fortinet)
HCSA-VMS (Hikvision)
Azure Certified Administrator
Microsoft 365 Administrator
A+ / N+ –
CCNA – Cisco Course
MCITP / MCSA
RCS (Ruijie Certified Sales)
NSE 3 (Fortinet)
HCSA-VMS (Hikvision)
CCNA
MCITP
Mar 2012

Hobbies

  • cricket and football