Najeh Salah

• Creating a detailed business analysis, outlining problems, opportunities and solutions for a business
• Budgeting and forecasting
• Planning and monitoring
• Variance analysis
• Pricing
• Reporting
• Defining business requirements and reporting them back to stakeholders
• Create and Manage Changes to the CRM System
• Proactively seek out and identify needed system changes.
• Proactively gather feedback from users.
• Manage system changes without interruption to the user.
• Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
• Gather requirements from end-users.
• Modify the system to increase benefits and usability.
• Manage the change control process and “Change Management” Committee if appropriate.
• Manage all processes that impact / relate to Salesforce.com.
• Manage new releases of SFDC and efficiently roll out new features.
• Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions.
• Create custom objects when necessary.
• Handle on-going customization/ alteration of Salesforce.com.
• Maintain, enhance and create workflows, functions and configurations within the
Salesforce.com environment.
• Create new reporting capabilities and respond to ad hoc reporting requests as needed.
• Provide support functions as needed.
• Provide sales and financial data to company executives.

Setting sales targets, Maximising sales and profitability, providing the team with a stimulating and supportive environment, Maintaining and increasing standards of customer service, driving team performance and controlling the training and development of the staff.

Setting up and developing a full-service design agency from the initial business planning, financial forecasting and business strategy development through to build and retaining the customer base.

Promoting the company's existing brands and introducing new products to the market.
Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
Gathering, investigating, and summarizing market data and trends to draft reports.
Implementing new sales plans and advertising.
Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.