Compliance officer
Tanfeeth
Total years of experience :2 years, 10 Months
TANFEETH May' 2015-Nov'2015
Position Held: FATCA Compliance Team Member Projects-
FATCA (Foreign Account Tax Compliance Act) UBO Identification USA & Iran
Responsibilities-
· Analyzing & verifying documents of Individual & Corporate customers account as per Central Bank Policies.
· Act as an independent review & evaluation body to ensure that compliance issue and concerns within the bank are being appropriately evaluated, investigated & resolved.
· Review FCRM alerts generated based on seven US indicia, and accordingly remediate the same.
· Ensure that FATCA related compliance policies & procedures is conducted as per FATCA booklet.
· Identifying and capturing of Ultimate Beneficiary Owners details.
ICICI Bank Ltd. Nov'2013 - Nov'2014
Position Held : Sales Officer
Responsibilities
· Opening of sales and current account. (CASA)
· Promoting other products like Jewel loan, Life Insurance, Credit card & new schemes as a primary product to the customers new to the bank & meeting their expectations for the product.
· Responsible for selling, closing, servicing and expanding the current customer base within an assigned territory.
· Selecting sites for new development with a focus on multiple opportunities.
· Time management & planning for everyday and providing highly professional sales and marketing expertise and back up to sales representative.
· To ensure the authentication of required documents (KYC) available prior to opening accounts.
· Following up with the Pre & Post sales service as the main objective.
TELEPERFORMANCE April'2008 - May'2009
Position Held : Customer Service Representative Responsibilities
· To take incoming calls of Mumbai Airtel prepaid customers, and to resolve their queries.
· Ensuring end to end service to the customers, thus building long term relationship and minimizing customer complaints.
· Listening carefully for key concerns of the customer.
· Respond to questions and concerns about services and escalate calls appropriately and produce quality work under extreme deadlines.
· Consistently maintain a positive attitude and enjoy helping people.
· Accurately record, remember and verbally communicated detailed information.
· Cooperatively work with others to produce and deliver required work.
· Represent company in a positive light.
,