Training And Development Specialist
hotel and tourism management institute
Total years of experience :6 years, 5 Months
Hotel and Tourism Management Institute - Saudi Arabia Trainer in Hospitality industry
Trainer Duties and Responsibilities
Develop a schedule to assess training needs
Conduct employee surveys and interviews
Consult with other trainers, managers, and leadership
Track and compile collected data
Conceptualize training materials based on data and research Communicate training needs and online resources
Create training strategies, initiatives, and materials
Contact and utilize outside vendors and resources for
instructional technology
Test and review created materials
Maintain a database of all training materials
Instruct employee training and onboarding
Conduct training through new materials
Review employee performance and learning
Coordinate and monitor enrollment, schedules, costs,
Major Responsibilities:
1. Implementation and reporting of planned activities
· Participate in planning and budgeting, preparation of work plans, implementation of planned activities and monitoring/ reporting of progress.
· Facilitate and monitor the implementation of planned activities and community level engagements.
· Mobilize and facilitate the engagements of stakeholders during planning and development meetings, workshops and seminars.
· Identify local level partners, support and facilitate the partnership in the implementation of planned activities.
· Facilitate stakeholders and partners in supervision and monitoring of programmatic activities.
· Support the collection and documentation of impact and success stories on monthly, quarterly, semiannual and annually.
· Maintain and update FMNR Database on a monthly basis
Documentation of evidence based impact stories.
2. Community engagement and advocacy
· In collaboration with particular ADP Management, sensitize community empowerment through TEAM approach by organizing commercial producer groups (CPG) and formation of commercial villages.
· Mobilize and facilitate active participation of children and their communities to participate in planning, monitoring and implementation and evaluation of community development initiatives.
· Build the capacity of children, families and community to collectively engage local leaders on identified issues.
· Follow-up on commitments by leaders on improvement of the wellbeing of children.
3. Support the Communities and partners in adoption of FMNR
· Facilitate the communities to set apart and regenerate community forest areas, farms and social service areas like schools and along roads through FMNR
· Train communities and partners on implementation of FMNR.
· Support communities to identify income generation opportunities that are environmental friendly.
· In collaboration with District Land and Natural Resources Management Department support capacity building of communities on formulation and implementation of environmental conservation by-laws.
Participate in fund raising strategies for FMNR projects
4. Monitoring of the performance of environmental conservation groups
· Support development of integrated monitoring plan in assigned area with area stakeholders
· Organize reflection meetings at the local level to assess progress in FMNR implementation
· Facilitate communities to identify barriers to effective FMNR adoption and propose community solution for them.
· Identify, train community volunteers/monitor, partners and train on FMNR approach and partnership standard.
· Provide support to Area Development Programmes on FMNR adoption.
5. Child Protection and Wellbeing
· Monitor the wellbeing and child abuse cases and report any accordance in line with child protection policy and guidelines.
· Work with local leaders to protection children from child violations and abuses on child protection.
· Sensitization of children on child protection.
· Sensitize children, guardians/parents and other stakeholders about children’s rights and responsibilities with a view to identify child violations.
· Facilitate spiritual nurture of children.
6. Networking:· Facilitate networking relationships and participation with wide stakeholders such as government, church, faith based organization leaders and other key partners at local level such as NGOs, CBOs, IGA groups
Foster partnership with local institution in environmental conservation monitoring.
During MICE operations, and especially during start-up and running periods, the day-to-day operations of MICE are supervised by the MICE Operations Manager . They have delegated authority from the MICE Operations Co-ordinator and the MICE spokesperson for the day-to-day running of the MICE experiment towards defined scientific objectives. This is required to adhere to safety policy, as outlined by Group1 and has a duty to point out safety concerns. In matters of safety, the reports to the MICE Director who is responsible for the safe conduct of the experiment as delegated by the Director PPD.
Job duties:
• Conduct overall group operations including proposal preparation, manifest creation, cost management, and air and land arrangements.
• Conduct thorough financial management for MICE operations to maximize revenue.
• Arrangement of reservations hotels, and other travel related arrangements for MICE
customers.
• Look for every opportunity to sell services, hotel and other preferred vendors to maximize
commission revenue.
• Serve as tour escort as needed.
• Plan and conduct site inspections for potential venues for MICE business.
• Assist Sales Manager with sales activities and operations.
• Effectively utilize marketing resources such as Cvent, RegOnline.
• Update job knowledge by participating in educational opportunities.
• Participate in outbound group/incentive sales strategy and outreach
016 - May 2017)
A group coordinator is a professional who plans and executes events for a certain group of people. Events may be for large or small groups, in a professional or leisurely setting. Specific responsibilities of a group coordinator vary but may include inviting guests, managing event staff, setting an event budget and following it, hiring vendors and greeting guests.
Group coordinators work in a variety of corporate settings, providing assistance in reporting, client communications and project work. Responsibilities commonly associated with the job include monitoring project progress, working closely with internal and external teams and regularly communicating with clients. A group coordinator has strong business skills and patience, is an excellent communicator, and is highly skilled at motivating others and incredibly organized
Reservation Agent at Grand Hyatt Amman Hotel, (April 2015 - May 2016)
People who are looking to book a stay at a hotel turn to a hotel reservation agent in order to make arrangements. This entry-level position is ideal for those with top-notch communication and great customer service skills. The ability to be patient and work through problems with a wide range of people is an attribute that often proves useful while on the job. Hotel reservation agents usually work a full-time.Shifts usually vary to account for different time zones for customers and may include holidays and weekends.
It’s how to monitor and evaluate new business
To manage your property for certain and uncertainty risk might the company faced
How to make planning and budgeting for new business development
How to create new ways in business through the communication skills
My specialization is how to book through Galileo system, many of procedures and elements that is included in hospitality field in general , knows the archeological sites , the perspectives of needs and demands that is leading to know the type of gust more, how to solve problems or any issues will be happen encounter the guest.
