Nancy Avila

• Manage the QHSE (Quality, Health, Safety and Environmental) Management system and certification requirements of the company while assuming the role of Management Representative (MR)
• Developing & Implementation of operational procedures for the logistics department in line with QHSE certification
• Leading the team to ensure QHSE and customer service function of the logistics department is completed
• Set up Logistics KPI instruments for all functions
• Collate and analyse the logistics operations performance results
• Identify relevant quality-related training needs and plan training
• Ensure procedures are properly understood, carried out and evaluated
• Take initiative for identifying areas of improvement and working with management to resolve problems that arise
• Conduct regular QHSE Internal audits to ensure all procedures are followed and adhered to.
• Interface between the warehouse and customers to ensure customer satisfaction
• Regular management information and accurate reporting
• Analysing and presentation of reports for yearly and monthly management review
• Monitoring performance of QHSE K.P.I’s monthly wise
• Coordination with Logistics management and Human resources for staff training
• Conduct in house operation training
• Ensure an efficient system to report damage to equipment fixtures and fittings, which could be a health or safety hazard
• Ensure and effective system for reporting accidents, failures, non-conformances and implementation of corrective actions
• Follow up on all QHSE audit requirements and schedules
• Review, identify irregularities, develop and improve the existing department processes and procedures
• In charge for renewal of OFC (Operation Fitness Certificate) to ensure renewal of company trade licenses
• Coordinate to Jafza - EHS all modification, changes and amendment ensuring approval on the documents submitted