Office Manager
International Professional Consulting LLC Company
Total years of experience :5 years, 4 Months
1- Conducting the recruitment process in terms of searching for the right employee, sorting CVs, interviewing and selecting the best candidates for the job
2-Arrange and coordinate between dates and bookings flights, hotels and halls
3 - Prepare the daily and monthly reports of the employees and the workflow and send them to the head of administration
4- Send and receive corporate email
5-Follow-up attendance, , leave, staff permissions and accordingly prepare staff salaries
6-Responsible for all purchases of the Office and preparing the monthly expenses report to be submitted to the Head of Administration
7-Prepare the work list of the Office and the sanctions list and prepare employment contracts for employees
8-Contributing to the development of the work policy of the office and direct supervision of the work of employees and work as a link between employees and the employer
1-Preparation of ways to announce the training grant, such as field advertising, through MEDIA and telephonic communications with trainees
2-Participate in job fairs and collect applicants' data for recruitment, training and communication for interviews
3-Coordination between the trainers and the booking of the halls and coordination between them and the trainees
4-Preparing reports on trainers, their competence and halls, and their relevance to lectures and trainees and their commitment and benefit from training
5-Participate in the recruitment of trainees after the completion of training and follow-up in the early months of employment and work to provide them with assistance and alternative solutions in the event of facing any problems in the work
1- Follow-up the work of the technical support team and ensure the satisfaction of the customer about the performance of the technical support team for his work and write a report containing the pros and cons of the performance of the technical support team and recommendations to improve the performance of the technical support team and send it to the administration by e-mail
2- Follow up the sales team by listening to sales calls, identifying sales weaknesses and giving individual and group training to improve the sales level required for each employee to achieve the sales required by the team
3-Submit monthly reports to the Department on the extent of commitment of the staff of the sales team to the dates of attendance and departure, leave and absence and their efficiency in the work to prepare the payroll
4-Lead the team in training outside and within the company's headquarters and provide them with sales skills to improve their sales skills
5-Providing the product and marketing it by phone to the customer using the appropriate sound to the customer's personality taking into account the needs of the customer with the highlight of the product advantages of the rest of the similar products in the market. Upon completion of the sale we send the technical support team to deliver the product and follow the customer after the delivery of the product to confirm customer satisfaction about the product In view of the company's policy in achieving the desired objectives of the company's sales
6-To receive calls and work to provide the service and information required for the customer and follow-up client in the case if necessary to do so with emphasis on the satisfaction of the customer completely on the service provided in the framework of the work system described to achieve the Target
I hold a Bachelor of Social Work to practice the profession of social worker