Concessions Manager
M.H Alshaya Co WLL
مجموع سنوات الخبرة :19 years, 9 أشهر
Assist the Store manager to achieve the store sales targets, Maintaining the company and brand standard, fully following the company policy and procedures Providing the appropriate training to the sales team to enhance their productivity, Products knowledge and confidence driving sales, Assisting the store manager to process the annual inventory, Minimize the stock loss by following the stock loss management system Focus on KPI - such Sales targets, Stock take, Audit, IPC or UPC, ATV and Shoppie, Keep good relation with customers and team to win the loyalty of team and customers Gathering the customer feedback to enhance the product quality and customer needs which is very important in retail Maintain the SOH (stock on hand) know the capacity of store, take commercial decision to increase the stock level during the special occasion such Ramadan and EID. Review the poor sellers and best sellers of products and take the necessary action Focus on personal and business growth, focus on performance of business and employees both Planning the sale events, brand visit etc. Motivate the team by celebrating success appreciating their jobs Strongly focus on deployment planner to have enough floor cover on peak trade hours and in the weekends Evaluates competition by visiting competitors gathering information such as style, quality, and prices of competitive merchandise Analyze the dep’t sales tracker to focus on poor performing dep’t and reinforce the strong dep’t to keep consistency of driving sales Prepare Weekly feedback explaining the poor and strong sales by dep’t Dealing with customer complaint strongly and effectively Maintain the stock loss and shoplifting by monitoring in the high risk areas
Work with store manager to maintain the brand and company standards. assist the store manager to achieve store sales targets. creating outstanding visual effect in store to attract the customer in the store.
Greet and assist the customers in the shop floor, achieve the sales targets, maintain the company and brand standard, fully follow the company policy and procedures, lead and coach the new joiners.
Greet and assist the customer on the shop floor, fully follow the company policy and procedures, achieve the sales targets by driving sales, maintaining the company and brand standard.
Bachelor degree in business management