Nanda Ghale, retail store manager

Nanda Ghale

retail store manager

Ali Abdulwahab Al Mutawa

Location
Kuwait
Education
High school or equivalent, Office management & Account
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

retail store manager at Ali Abdulwahab Al Mutawa
  • Kuwait - Al Kuwait
  • My current job since September 2022

- Managed all aspects of store operations, including sales, customer service,
inventory management, and staff development.
- Developed and implemented sales strategies that resulted increase in sales
revenue.
- Analyzed sales data to identify trends and opportunities for improvement.
- Developed and trained staff on customer service skills, resulted increased in
sales and customer satisfaction ratings.
- Managed inventory and ensured that products were properly displayed and
stocked.
- Conducted performance evaluations and provided coaching and feedback to
staff.
- Worked closely with buyer team in order to meet customer satisfaction on
products quality and prices etc.
- Assisted store manager with all aspects of store operations, including sales,

retail store manager at Ali Abdulwahab Al Mutawa
  • Kuwait
  • September 2022 to May 2024
retail store manager at Ali Abdulwahab Al Mutawa
  • Kuwait
  • September 2022 to May 2024
assistant store manager at M. H. Alshaya Company
  • Kuwait - Al Kuwait
  • January 2013 to September 2022

Assisted store manager with all aspects of store operations, including sales,
customer service, inventory management, and staff development.
- Achieved sales goals of month.
- Coached and mentored staff to improve performance and customer service
skills.
- Assisted with inventory management and ensured that products were properly
displayed and stocked.
- Operated cash register and processed customer transactions to support
cashiers during busy trade to clear the queue.

Education

High school or equivalent, Office management & Account
  • at Shree Manakamana high school
  • August 2003

GPA 3.1

Specialties & Skills

Complaints Handling
Customer Service Management
Stock Management
Visual Merchandising
Inventory Management
Ms Office word
Ms Office Excel
Ms Office power point
Problem Solving
Planning
Marketing

Languages

English
Expert
Arabic
Expert
Hindi
Expert

Training and Certifications

Customer Service (Training)
Training Institute:
Alshaya Group
Date Attended:
January 2015
Duration:
8 hours
Loss Prevention (Training)
Training Institute:
Alshaya Group Kuwait
Date Attended:
January 2010
Duration:
6 hours
Fire & safety training (Training)
Training Institute:
National Aviation Services
Date Attended:
March 2005
Duration:
4 hours

Hobbies

  • Table Tennis
  • Reading books
  • Football