HR Manager Southern Gulf
Inchcape Shipping Services
Total years of experience :12 years, 5 Months
Inchcape Shipping Services (ISS) | Directly reporting to CHRO | 2015 To-Date
ISS, a leading shipping company that operates in 68+ countries with over 3000+ employees worldwide, UAE operations mainly focuses on Marine Agency, P&R, Surveying, Government Services that support military based contracts, UNSOA & Cruise Business. (https://www.iss-shipping.com/).
Provide leadership, direction, guidance for the strategic initiatives & the day-to-day operations of HR & Administration of ISS & its joint venture companies (HSUD & Palumbo). Responsible for 8 locations (UAE & Oman); Leading & Guiding 15 HR & Admin staff in the accomplishment of the Development of people, overall business strategy, processes & systems. Overseeing collaborative efforts & processes related to HR, including recruitment, retention, employee relations, talent optimization, employment law, strategic planning, payroll & compensation, health & medical benefits, wellbeing & engagement drives.
Achievements:
• Oversaw the due diligence & integration process of Hamburgsud (Shipping Line) Hexaware (Software Company). Directed & effectively implemented various M&As impacting 450+staff including providing HR partner support for UNSOA, Africa during year 2017-2018.
• Resourcefully implemented talent optimization strategies that impacted in cost saving of 35% & increased revenue by 18%.
• Saved US 100, 000 + year on year in legal fees & potential litigation by successfully handling various local & global staff relations issues in compliance with federal & country regulations/ licensing requirements by providing advocacy and implementing clear termination, redundancy processes.
• Identified Best Practices for UAE & Oman Offices starting from On-boarding, Payroll & Compensations, Automation, Corporate wellness & CSR programs increased productivity by 15%. Achieved 10% drop in absences.
• Introduced various value programs, achieved 85% Engagement Score. The highest score for the cluster, comparatively 16% higher than the company & 26% higher than global norm. Achieved 88% staff retention on average
• Developed & Implemented extensive well being/ wellness drives for the Company.
Inchcape Shipping Services (ISS) | Directly reporting to CHRO | 2015 To-Date
ISS, a leading shipping company that operates in 68+ countries with over 3000+ employees worldwide, UAE operations mainly focuses on Marine Agency, P&R, Surveying, Government Services that support military based contracts, UNSOA & Cruise Business. (https://www.iss-shipping.com/).
Provide leadership, direction, guidance for the strategic initiatives & the day-to-day operations of HR & Administration of ISS & its joint venture companies (HSUD & Palumbo). Responsible for 8 locations (UAE & Oman); Leading & Guiding 15 HR & Admin staff in the accomplishment of the Development of people, overall business strategy, processes & systems. Overseeing collaborative efforts & processes related to HR, including recruitment, retention, employee relations, talent optimization, employment law, strategic planning, payroll & compensation, health & medical benefits, wellbeing & engagement drives.
Achievements:
• Oversaw the due diligence & integration process of Hamburgsud (Shipping Line) Hexaware (Software Company). Directed & effectively implemented various M&As impacting 450+staff including providing HR partner support for UNSOA, Africa during year 2017-2018.
• Resourcefully implemented talent optimization strategies that impacted in cost saving of 35% & increased revenue by 18%.
• Saved US 100, 000 + year on year in legal fees & potential litigation by successfully handling various local & global staff relations issues in compliance with federal & country regulations/ licensing requirements by providing advocacy and implementing clear termination, redundancy processes.
• Identified Best Practices for UAE & Oman Offices starting from On-boarding, Payroll & Compensations, Automation, Corporate wellness & CSR programs increased productivity by 15%. Achieved 10% drop in absences.
• Introduced various value programs, achieved 85% Engagement Score. The highest score for the cluster, comparatively 16% higher than the company & 26% higher than global norm. Achieved 88% staff retention on average.
• Developed & Implemented Extensive Wellness and Well being Drives.
Human Resources Manager -AGILITY GIL, Jebel Ali Free Zone, Dubai, UAE
September 2011 - present
Agility GIL is a leading International logistics operator: over 22, 000 employees and 550 offices in 100 countries offers comprehensive logistics experience that including value addition services that covers services such as Warehousing, Freight Forwarding, Project Logistics, Fairs & Events whilst supporting and providing logistics solutions to reputed brands such as NIKE, Al Shaya, MMI, Dusan, etc. UAE operations alone boast of 5 warehousing facilities and housing over 1000 employees, clients and regional teams.(www.agilitylogistics.com)
• Direct and lead the operational aspect of the HR team, including compensation and benefits, employee relations, engagement initiatives.
• Designated UAE’s Corporate Social Responsibility Coordinator along with accountability for running programs on Ethics and Compliance.
• Responsible for Country, Corporate & Regional HR Operational initiatives & Projects.
• Conducting extensive analysis on existing HR organization and developing business plans, update policy procedures, service, programs and operations.
• Oversea the payroll arm of Agility covering (Agility GIL, Agility Corporate, Agility Regional, Agility Shell Project, MB Petroleum).
• Business and support to both Dubai and regional & corporate teams of Middle East and Africa.
Key achievements include:
•Led the Transformation of human resources department into a business partner from an administrative approach, including working with senior management to drive key business and implement performance initiatives.
•Implemented a series of HR initiatives and improvements programs, services, leadership initiatives, including launching a culture into learning & incentivizing based on performance.
•Put Dubai on the map within the Company by championing various corporate social responsibility drives & initiatives. Created a Company wide CSR culture from zero involvement to very active and engaging CSR calendar.
•Successful implemented a Companywide Ethic and Compliance program & compliance training ensuring that every employee is trained and aware of equal opportunity, diversity whilst remaining accountable for taking corrective action against feedback on wrongful dismissals, discriminations and harassment allegations.
•Introduced the best practice on performance management, corporate performance management system and compensation program as part of mandatory learning in order to build a performance based culture that is focused on results along with implementing effective coaching and counseling.
•Achieved • ISO 9001:2008 within target set by fulfilling and leading a comprehensive HR audit.
•Rebuilt, designed and implemented salary & benefits alignment structure with salary benchmarking to aid retention and attract high performers.
•Restructured and Review of key HR polices and processed to ensure legal compliance and correct processing; resulting in significant cost savings in respect of leave payments & gratuity.
•Set up additional cost centres and allocate employees 100% correctly to specific client accounts, Combining Job functions wherever possible and reduction of headcount by 3% YTD
•Focus on retention with Internal application success 63% Overall Reduction of Turnover by 50%
•Successful in enhancing employee engagement by creating fun projects for employees to participate along with creating a culture from zero involvement of social responsibility to a very active calendar of events.
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