Front Desk Officer
Texas A&M University at Qatar
Total years of experience :6 years, 4 Months
Greeting and assisting users as they come in the Service Desk
•Answers questions and address complaints
•Monitor office supplies and place orders as needed
•Troubleshooting, Installing and Configuring applications on various devices
•Answering phone calls
•Writing articles for their website and creating step-by-step instructions in troubleshooting issues.
•Managing printers, public computers and other devices in the office.
Responsible for closing sales deals over the phone and maintaining good customer relationships.
•Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
•Record names, addresses, purchases, and reactions of prospects contacted.
•Responding promptly to requests for technical support.
Greets, acknowledges and interacts with members and their guests in a friendly and professional manner.
•Communicates issues to management and organizer.
•Working closely with event organizer including placement settings and event place.
(PSD) •Primary School (