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Naomi Muhoho, Student Affairs' Secretary

Naomi Muhoho

Student Affairs' Secretary·Al Noor Training Centre for Persons with Disabilities

United Arab Emirates

Bachelor's degree, Communication And Public Relations

Work experience

Total years of experience: 5 years, 3 months

Student Affairs' Secretary

January 2018 - February 2022

Al Noor Training Centre for Persons with Disabilities

Dubai, United Arab Emirates

January 2018 - February 2022

 Answering telephone/email regarding admission and other matters
 Responsible for overseeing the complete admissions process from initial enquiry to the Student joining the school
 To address queries or complainant received from parent and take appropriated measure to resolve the same
 Maintain student filing
 Keep the school’s admissions database up to date, tracking and following up on all enquires to completion
 Generate all correspondence, on all enquiries, prospectus requests, registrations and applications
 Follow up for response on all type of communication
 Lead all activities to achieve student enrollment.
 Meeting prospective parents and their children to discuss matters pertaining to their admission

Company industry:
Non-profit Organization
Job role:
Administration

Sales Rep

December 2016 - September 2017

New age and Developers Company

Kenya

December 2016 - September 2017

 Researches, prospects, obtain leads and develop new business opportunities in order to reach sales targets
 Captures leads and prospects and maintains a database for such prospects
 Ensures sales orders are created in truth and all milestones updated for all deals closed
 Validates and verifies all documentation submitted by the customers, prior to processing a sale to ensure compliance with the policy always
 Prospects and meets clients outside the sales office by scheduling meetings in a way that do not affect sales centre operations
 Conducts viewing for prospects
 Completes other assigned tasks within given deadlines
Always Ensures compliance with the sales policies

Company industry:
Real Estate
Job role:
Sales

Customer Service Officer

March 2016 - May 2016

Thika Water and Sewerage Company Limited.

Kenya

March 2016 - May 2016

-Checking customers accounts using teraterm software.
-Responding to call and transferring to designated officers.
-Handling customers complaints.
-Handling filings.

Company industry:
Utilities
Job role:
Customer Service and Call Center

Education

Mount Kenya University

July 2016

July 2016

Bachelor's degree, Communication And Public Relations

Kenya

Nyeri baptist high school

December 2010

December 2010

High school or equivalent, KCSE

Kenya

St. Elizabeth Erusui Girls primary Completed K

January 2005

January 2005

High school or equivalent,

United Arab Emirates

Skills

Sales Representatives
Expert
Sales Representatives
Expert
Executive Secretary
Expert
Executive Secretary
Expert
Active Listening
Expert
Active Listening
Expert
Customer Service
Expert
Customer Service
Expert
Decision Making
Expert
Decision Making
Expert
communication
Expert
communication
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Interpersonal Communication
Expert
Interpersonal Communication
Expert
Adaptability
Expert
Adaptability
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert

Training and Certifications

Certifications
Bachelor of Arts in Mass Media and Communication