Proposal and Delivery Engineer
Faris International
Total years of experience :7 years, 9 Months
• Create a detailed, costed and persuasive proposal.
• Responsible for documentations and coordination related to Project Management or an on-going project.
• Handling related tasks in Order Management like processing of Invoices, Delivery Notes, Packing List, Receipt Vouchers, Duty Exemptions (for government orders), Purchase Orders, Payment Requests to Finance.
• Handling related tasks in Stock Data Management like monitoring stocks and submitting report each month to Management, coordinating with Logistic personnel for accurate data.
• Proper documentations and safe bookkeeping.
• Perform additional and necessary duties especially in terms of products like preparing batch samples to be submitted for laboratory testing to adhere to customer requirement.
• Answer and address all related phone calls and potential business related concerns.
• Handles and updates all Vendor Registrations using client’s portal or any technical procedures given.
• Create Assembly Costs for the Bill of Materials of finished Job Orders.
• Create Material Requests for items needs to be purchase.
• Prepare and submit Assembly Costs to Engineering Supervisor for finalization of total costs used for production.
• Create Transfer Receipt for all spare parts, pumps & motors issued to Production/Service Centre Department.
• Generate new codes for Raw Materials and Finished Goods.
• Create Assembly of Bill of Materials for all items issued to Production/Service Centre.
• File all necessary documents for safe bookkeeping.
• Updating stocks to management for every quarter and end of the year.
• Inspection of incoming/outgoing customer and supplier products.
• Create Purchase Receipt of received items from the supplier and submit to Procurement Officer for posting.
• Prepare and organize documents (Delivery Note) of items to deliver to client.
• A thorough inspection of items by checking each part number or item description and physical appearance of the item (if there are damage and correct quantity) to ensure proper delivery and to avoid complaint from the customer.
• Make a Corrective Action Report for any damaged items received (new task).
• Daily inspection of items to ensure good condition.
• Make a Daily Timesheet with overtime for Service Centre personnel at the end of the month.
Green Mountains Hygiene Items Trading
Sales Coordinator
• Process Sales Order for each Purchase Order received.
• Process Invoice for deliveries.
• Update and monitor total Monthly Invoice received.
• Make quotation for client’s request.
• Monitor stock and inventory control.
• Respond to customer complaints and give after-sales support when requested.
• Monitor and contact client’s with outstanding balance for payment request.
Document Control / Customer Service
Main responsibility is to generate reports in a monthly basis for each customer and ensure the accuracy of data to monitor company’s KPI and to serve as one of the required document for billing or invoicing.
Daily entry of Trip Tickets for each service made using Vienna Advantage software.
Create a Monthly Progress Report for each customer as a requirement for monitoring company’s monthly KPI and to serve as an analysis for wastes generated in each month.
Provide each customer a Waste Certificate containing all the type of wastes collected for each month. (Waste Certificate is a part of the requirement for billing purposes)
File all Trip Tickets and documents for safe book keeping and future reference.
Answering calls and provide immediate solution for customer related concerns.
Ensure that all customer requests are updated in the schedule to avoid any complaints and so as the Operation Controllers could follow.
Document Controller
Manage and oversee documents for a project or for the entire company.
Overall assistance for the entire company by providing them the necessary documents needed.
Update and file incoming documents in the Database software like Sales Order, Contracts, Method Statements, quotations etc.
Make sure that all documents given are signed and check if necessary changes have been made.
Make sure that all documents have back up and stored in their proper designations.
Main responsibility is to ensure that the built-in-quality of products adheres to customer requirements. Generate the report of the Quality Department’s monthly KPI to be presented to top management Monthly Performance Review. Sort out customer related concerns especially regarding product issues to avoid customer complaint.
Generate Quality Standard Report documents:
a. Failure Mode and Effect Analysis
b. Quality Control Process Chart
c. Quality Inspection Standard
d. Monthly KPI report for Quality Department
e. Inspection Standard’s for Supplier’s Audit
Responsible for assigning process flows for new products prior in production, via thorough plus accurate documents review and assurance of compliance as per customer requirements.
Generation of Traveller cards by using data entry through SMART Track software application and MS Office tools prior to production operations.
Ensure all documents complies with customer standards and address product issues.
Acquired skills and knowledge about planning, inventory, operations research, ergonomics study, warehousing.
Acquired skills and knowledge about planning, warehousing, operations research, quality & inventory control, ergonomics study and purchasing.