Customer Service Coordinator/Support, Technical Assistant/
Al Mazroui Medical & Chemical Supplies
Total years of experience :21 years, 0 Months
*Investigate customer complaints about merchandise, service, billing, or credit rating.
* Examine records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converse or correspond with customer and other company personnel, such as billing, credit, sales, service, or shipping, to obtain facts regarding customer complaint.
* Handling Customer Calls/Inquiry
* Handling Medical Equipments service & Sales Inquiry
* Coordinate with Service Engineers & Technician for service calls & follow up service request.
* Prepare Quotations/Purchase Order
* Prepare weekly and monthly reports monthly invoice
* Handling Asset Software and Generates Work Order
* Check and receive subcontracts invoices
* Maintaining Proper Filings.Prepare Expense Statement
* Report to Project manager
* Cashiering
* Prepare Daily Inventory of Stocks.
* Provide excellent customer service as per company policy and procedures
* Issue receipts, refunds, credits, or change due to customers.
* Compute and record totals of transactions.
* Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
* Calculate total payments received during a time period, and reconcile this with total sales.
* Compile and maintain non-monetary reports and records.
* Keep periodic balance sheets of amounts and numbers of transactions.
* Identified contacts and sales prospects as assigned
* Proper Selling of Selling Pre-need Plans, such as Medical Insurance, Life Insurance and Educational Insurance
* Telemarketing
* Winning Sales to meet Sales Target
* Provide excellent customer service as per company policy and procedures
* Report and coordinate to Area Sales Manager.
* Follow up Monthly and annually payment.
* Responsible for representing a full line of financial and insurance products.
* Responsible for developing and checking sales plan.
* All sales phases were managed to close and follow-up support.
Maintain the cleanliness of the school canteen Good approach to the Students and campus staff Cashiering Daily Inventory of Stocks Preparing food orders