Narendran Maniam

Structured the entire Central Kitchen - menu, workforce, storage, operations, supply-chain and logistics to cater to 16 multi-sited operations nationwide - all 8 regions (Hokkaido, Tohoku, Kanto, Chubu, Kinki, Chugoku, Shikoku and Kyushu-Okinawa). Ran marketing campaigns on healthy dining with positive overwhelming response from general public.

Introduced the famed “Imperial dining room” by inviting Michelin chefs and / or serving Michelin nominated dishes to increase average spending per head. Created a presence in the local and expat business chambers for MICE revenue. Improved brand standard with classic old school hospitality. Increased revenue while reducing spending significantly. Worked with 3rd parties to share APIs to connect with POS for better Inventory control.

Engineered an intelligent food waste mgmt system to re-direct F&B wastages back into revenue, introduced farm-to-table dining by utilizing the wastages to propel a small scale agricultural project within the resort. Increased RevPash by generating crowd for dinner and weekends. this is done by directing traffic to hotel website through 3rd party mobile app cookies and membership programs, improved sales and reduced expenses significantly

Collaborated with local beverage distributors to utilize the resort as beta-testing ground for
Maldives’s first complete beach glow bar project, perfectly establishing the resort as the first in the region with such concept, receiving appreciation from local council on operating a USD100k outlet with net zero carbon emission, improved staff retention by
13% with strong partnership with the Human Resources and training department

Resurrected ailing restaurants by creating a semi-lease business plan with renowned chefs nationwide. Built a restaurant with 90% natural resources such as bamboos palm leaves, rubber wood, river rocks and solar lights. Marketed the resort’s outdoor facilities for team building and medical tourism, maximized F&B revenue from Golfing. Created outdoor destination wedding and MICE packages