PMO
Accenture
Total years of experience :2 years, 7 Months
Delivering shared services involving resource management, expense tracking, timesheet reconciliation,
client data protection, and/or financial tracking
• Supported the client from North America majorly involve in utilities industry
• Maintaining team level workload and capacity plans.
• Tracking team level performance, utilization, and chargeability.
• Monitoring transition activities for new roles to be supported by the team or project (Demand &
Supply, Onboarding, Offboarding, Maintaining Workday Portal)
• Preparing team level status & metric reports on Excel
• Communicating escalations to client Project Managers/Leads, stakeholders in case of any SLA
breaches
• Provided support and assistance in completing PCS capability development, operations, and
management initiatives.
• Ensured team compliance to quality control and assurance processes and standards following agile
methodologies.
• Assisting resources & taking initiatives to keep hybrid model active.
• Contributing on organizational level initiatives, such as maintaining diversity count & maintaining
headcount.
• Keeping a track of assets associated with resources & are complaint as per policy
Created a website on Travels & Tourism