Regional General Manager Lahore
Pakistan Telecommunication Company Ltd.
Total years of experience :34 years, 1 Months
Working In Pakistan Telecommunication Company Ltd. since 1990 at Different Operational & Tactical Level. Currently, Serving Company At Senior Management Position.
a. Responsible for the Operation & Maintenance Of Telecommunication Network at Lahore and handling services Of around 400, 000 Customer's in This City.
b. Churn Management.
c. Generating 5.4 Billion (PKR) Revenue/ Year.
d. Earned Two Business Excellence Awards.
e. Developed New Network At Commercial Centers/ Plazas i.e. Al-Hafeez Center, IT Tower, Saddique Center, Awan-e-Iqbal, Arfa Tower etc and Emerging New Towns i.e. Bahria, EME, Valinca, Wapda Town, Johar Towns, Izmir, Canal Garden.
f. Marketing & Business Development.
A. Years Teaching Experience of Management Sciences: -
Master Trainer and Delivered 17 Lectures/ Presentations throughout Pakistan in All Major Cities On emerging technologies & convergence services. Managing Customer Experience & Perceptions.
Visiting faculty member at University of Central Punjab for MBA, EMBA & BBA classes at Gujranwala Campus during 2006-07.
Main Subjects: Strategic Management, HRD, Services Marketing / Management, HRM.
I made extensive presentations at 18 institutes in Pakistan and also at Hong Kong during 2003-2004.
B. Twenty Six Years’ Experience At Senior Management Position in PTCL: -
Extensive Experience At The Senior Management Positions In the PTCL & Now Working as Regional General Manager PTCL Lahore.
Strong Capabilities in Business Development, Inter-Organizational & Cross Organizational Coordination’s.
Customer’s acquisition & retention strategies, Business Development & Growth.
I can Play Vital Role in The Growth & Regulation of the Telecommunication Infrastructure of Pakistan and Punjab.
Strong Customer Relationship, Perception, Experience & Expectation Management.
Completed Tri-major MBA in Marketing, Finance & HR from University Of Central Punjab Lahore With Excellent CGPA-3.94
It was joint Venture of PTCL & Sofrecom France.
4 Years B.Sc Electrical Engineering.