Business Process Analyst
Borouge
مجموع سنوات الخبرة :17 years, 5 أشهر
• Perform analysis on requirements and feasibility studies on business automation projects and later transfer the requirements into functional specifications.
• Analyze business problems/issues, filtering the actual needs out of the user requests and transforming the problem definition into business application solution.
• Coordinate and supervise all aspects of a given project and ensure its perfect execution against the defined due date.
• Proactively communicate and collaborate with different parties involved. Follow procedures, assist in updates and adopt changes.
• Provided business support for order to cash process, plays an active role for implementation, providing training preparing training manuals. As a Business Analysis involved in the business pre engineering, requirement gathering and suggest appropriate solutions.
• Proposing and implementation of improvement proposal for business process efficiency and system automation.
• Preparing OTC User Manuals and Procedure delivering training related to new procedure.
• Delivering and conducting supply chain academy an in-house training as an OTC instructor.
• Acting as an interface between business and IT for the implementation of new business requirement.
•Developing new report requirement with ABAP functionality or using SAP Query report functionality to help business to meet their weekly monthly or quarterly reporting requirement.
Project Delivered
SAP B2B - Lead Business Process Consultant
Export to Europe - Lead Business Process Consultant
SAP Technical Upgrade to ECC 6 - Lead OTC Process Consultant
SAP GRC implementation- Lead SCM Business Process Consultant
SAP GRC implementation
Lead OTC Process Consultant
SAP TMS solution-
Lead OTC Process Consultant
SAP Event Management -
Lead OTC Process Consultant
SAP GATP Global Available-to-Promise
Lead OTC Process Consultant
Sep 09 - Mar 10 -Project Manger ATCO Karachi, Pakistan
• Handled Logistics issues trained and audit during six month support phase of the project.
• Updating the user manuals, carrying out updated training programs, rectified and solved functional and Technical Logistics Issues covering SD and MM which came up during the first few months after Go-live of this project.
• Responsible for verifying and ensuring, that users are properly coached and trained, and performing their routine tasks after SAP appropriately and helping them if facing any difficulty.
• Review and evaluating user’s proficiency on visit basis and take necessary and appropriate action if required.
• Training provided to Managers, IT Executive and Branch Managers at 13 Branches and 43 network towns covering the whole distribution network of Pakistan
Feb09 - Aug 09- Consultant SD Colgate Palmolive
• Requirements gathering and understanding the current business processes while monitoring their current system and collecting reporting.
• Conducted level 1 and level 2 training
• Finalize the AS IS and TO BE document.
• Configuration of the Enterprise structure, Master data, Sales processes, Pricing, Deliveries, Billing, Sales Operation planning, Credit management, Product hierarchy, free goods etc.
• Carried out Functional testing and the User Acceptance Testing to finalize the processes of SD.
• Delivered Reports and Scripts after testing.
• Trained the users and Developed End User Manuals.
• Handled Post Go live issues and provide support to users.
Jan 09 - Consultant SD Tri Pack Films Karachi, Pakistan
• Configuration of Enterprise structure, Master Data, Sales, Shipping, Billing, Pricing, Credit Management, Sales Operation Planning and Variant Configuration for make to Order Sales. During the support phase of the project and helped in finalizing the reports development and testing, updating the user manuals, carrying out updated training programs, rectified and solved functional and Technical Sales and Distribution Issues Process.
Dec 08 - Consultant SD Cadbury Karachi, Pakistan
Cadbury is one of the biggest confectionaries producers in the world and they carried out global SAP rollout for ECC 6.0. The rollout was done by SAP Siemens India and the support was carried out by SAP Siemens Pakistan.
• Trained the Sales & Distribution End Users, identifying configurable issues and reporting them to
Aug 07- Nov08 ¬- Consultant SD PARCO (Pak Arab Refinery) Karachi, Pakistan
• Analyzing the entire Enterprise Structure, gathering complex business process requirements & mapping these requirements in SAP R/3 environment. Responsible for "AS IS" and "To Be" study. Reviewing, redefining and documenting the business processes using ASAP Methodology.
• Integral member in configuring the different Sales Documents Types, Item, Scheduling Line Categories, Billing Types, Copying Control, Document Flow, Output Types, Texts Procedures, TLAS integration.
June - July 07 SAP Professionals Training SCM Order Fulfillment 1
Instructed and conducted 23rd SAP Academy of SCM Order Fulfillment at Siemens Pakistan SAP’s Authorized Training Center in Pakistan
Jan -May 07 - Training Consultant SD Karachi Electricity Supply Corporation .
Business Administraion