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Natalia Misurova, Sales & Account Manager

Natalia Misurova

Sales & Account Manager

Key Information Technology

Location
United Arab Emirates - Dubai
Education
Master's degree, European Studies
Experience
13 years, 8 Months

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Work Experience

Total years of experience :13 years, 8 Months

Sales & Account Manager at Key Information Technology
  • United Arab Emirates - Dubai
  • My current job since August 2016

• Direct interaction with operation managers, IT managers to present Oracle Hospitality HW & SW Point of sale solutions
• Selling Oracle Hospitality Enterprise Cloud Solutions - Reporting and Analytics, Inventory Management, Gift and Loyalty, XBRi Loss Prevention
• Selling solutions of business partners: Concept, QikServe, WeFee1, FORCIVE, Sage ERP
• Proactive approach to generating new business leads- cold calling, site visits, referrals
• Closing new business deals by coordinating requirements, developing and negotiating contracts, payment terms, integrating contract requirements with business operations

Executive Assistant / Office Manager/ Event Manager at Interconnection Consulting
  • Slovak Republic
  • September 2013 to July 2016

• Support for the director in administrative, organizational matters
• Accounting Preparation, Bank Account and Cash Handling
• Correspondence, calls with business partners in German/ English language
• Invoices, Orders, Dunning and Payments Management
• Travel Arrangements, Teambuilding & Events Organising
• Downloading economic, demographic, consumption and industrial data of worldwide countries from Eurostat, EIU Data Services, DoingBusiness.org for further analytical purposes
• PowerPoint Presentations in ENG/GER Language
• Excel work- formulas correction, Pivot tables, Charts creation and formatting
• Researching, Team Support, Reporting to Management
• Newsletter Distribution, Database Maintenance, Website Maintenance

Sales & Account Manager at Partners Group
  • Slovak Republic
  • July 2011 to August 2013

• Professional financial advices and creating financial portfolio
• Mortgage, insurance, state aid & subvention, investments consultancy
• Acquiring new customers through own database, recommendations and cold calls
• Dealing with financial institutions- Banks, Insurance Companies, Asset Management Companies
• Handling insurance needs/ claims
• After-sales service and taking care of financial portfolios
• Team work- recruiting, trainings, goals settings, planning, motivation, controlling

Customer Service Specialist at IBM International Services Centre
  • Slovak Republic
  • September 2009 to June 2010

• Validation and Order Processing of German/Austrian/Swiss Market
• Handling Requirements Regarding Quantity/Delivery Time By Phone, E-Mail
• Customer Care
• Team Support

Education

Master's degree, European Studies
  • at Silesian University in Opava
  • September 2010
Higher diploma, Marketing and Management
  • at Donetsk State University of Management
  • May 2010
Higher diploma, International Business
  • at Dresden University of Technology
  • July 2009

Specialties & Skills

Business Development
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Account Management
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Administration
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Sales
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Customer Service
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Personal Finance
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Office Management
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Administrative
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Presentations
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Problem Solving Skills
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Taking Initiave
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Communication
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Teamwork
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Oracle Hospitality
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Account Management
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Microsoft Office
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Organizational Skills
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Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
German
Expert
Russian
Intermediate
Slovak
Native Speaker
Czech
Native Speaker
Spanish
Beginner

Training and Certifications

Youthpass Estonia (Training)
Training Institute:
Asociace DICE - Development Initiatives for a Common Europe
Date Attended:
November 2015
Youthpass Turkey (Training)
Training Institute:
S.P.A.C.E.
Date Attended:
October 2015
Youthpass Czech Republic (Training)
Training Institute:
Siedas Organization
Date Attended:
August 2015
Allegro Premium- Life Insurance from Generali (Certificate)
Date Attended:
April 2012
VUB Bank Mortgage Seller (Certificate)
Date Attended:
November 2011
Pioneer Investment Products Portfolio (Certificate)
Date Attended:
April 2012
Aegon Life Insurance (Certificate)
Date Attended:
February 2012
Writting Business Emails Effectively (Certificate)
Date Attended:
January 2011
Telephone Skills: Professional Communication (Certificate)
Date Attended:
March 2011
Oracle Hospitality for Hotel Sales Specialist 2 (Certificate)
Date Attended:
September 2016
Oracle Hospitality for Hotel Sales Specialist 1 (Certificate)
Date Attended:
September 2016
Oracle Big Data 2017 Sales Specialist (Certificate)
Date Attended:
June 2017
Oracle Database Cloud Services 2017 Sales Specialist (Certificate)
Date Attended:
April 2017
Oracle Hospitality for Hotel Cloud Sales Consultant (Certificate)
Date Attended:
September 2016
Oracle Hospitality for Hotel Sales Consultant (Certificate)
Date Attended:
September 2016
Oracle Hospitality for Food and beverage Back-of-House Learning Track Assessment (Certificate)
Date Attended:
May 2018
Oracle Hospitality for Food and Beverage Industry Learning Track Assessment (Certificate)
Date Attended:
May 2018
Oracle Hospitality for Food and Beverage POS Platform Learning Track (Certificate)
Date Attended:
May 2018

Hobbies

  • Latino Music
    Salsa, Bachata, Kizomba, Merenque
  • Taekwondo
    Red Belt Holder
  • Motivation Literature
    Power of subconsciousess
  • Traveling
  • Violin
    13 years
  • Badminton
  • Volleyball
    Played for Ukrainian University Team