Training and Development Officer
Metals Industries LLC | Al Ghurair Group
Total years of experience :12 years, 4 Months
1. Collecting data from departments on production output and analyzing the same to identify the as-is and expected performance of their direct subordinates.
2. Analyzing training needs.
3. Developing training annual plan.
4. Preparing annual budget for training based on departmental needs and market prices of training services.
5. Developing training analysis forms to collect data for pre-training analysis of return on investment.
6. Sourcing training agencies and liaising with the same to negotiate for the cost-value fees and discounts training providers.
7. Inspecting training request forms and goods received notes before sending for further approvals to HR Director and General Manager.
8. Raising purchase requisitions for approved trainings in Oracle system and following up on their approval status on regular and urgent basis.
9. Supervising and monitoring progress made via training programmes or schemes.
10. Ensuring employees receive statutory required training.
Karaganda (Central Kazakhstan)
www.enservices.kz
HEAD OF TRANSLATION
(Co-founder)
Dec 2011 - today
Project Management:
1. Negotiating Project Terms, Conditions, and Quotations.
2. Contract Management.
3. Coordination of Projects among Translators and Interpreters.
4. Tracking Translation Process and Quality Management to meet the requirements and terms agreed with the Customer, acting as a Liaison between the Customer representative (s), Interpreter (s), and Notaries.
5. Claim case (s) settlement (if any)
Marketing and Facility Management:
1. Negotiating with Web Designers, Advertisement Agencies, and Print Shops making sure commercial and promotional materials are timely paid and delivered (published)
2. Analysis of marketing tools effectiveness and replacement (cancellation) thereof if and when necessary.
3. Networking with Lessors, Suppliers of finishing works and office procurement, including support staff making sure all necessary facilities are timely ready to welcome Customers.
Human Resources:
1. Screening Applicants and short-listing for interviews;
2. Interviewing Candidates to obtain information on work history, training, education and job skills (panel interviews mainly);
3. Contact Candidates to inform them of employment possibilities, considerations and selection.
4. Development, implementation, and maintenance of Internal Policies and Procedures, Job Descriptions, Labour Contracts in compliance with the Labour Code and the State Classifier of Positions.
5. Coordination of work activities of the personnel (job differentiation), including terminology unification, translation, proofreading, editing, and consecutive interpreting during corporate events of customers.
Customer Relationship Management:
1. Project-to-Project Performance review to maintain minimum to zero incompliance claim cases.
2. Making sure that all Customers are treated equally polite and professionally at all times.
3. Dealing with Customers on incompliance cases, making sure claims are reasonable and all inaccuracies are eliminated at the earliest possible.
Translation and Language Training:
1. Acting as a Business Interpreter for V.I.P. Customers during negotiations with senior management representatives and public officials (English/Italian to Russian and vice versa), where confidentiality and fluency in legal or technical language is a must.
2. Translation of top secret projects for international deals and transactions.
3. Development and implementation of programmes for and intensive course of English and Italian to meet the needs of Customers in regard of terms and level.
HR GENERALIST
July 2010 - Nov 2011
1. Development of Job Descriptions in compliance with the internal QMS requirements.
2. Development and implementation of Internal Policies and Procedures (including Collective Agreement)
3. Screening Applicants and shortlisting for interviews.
4. Interview Applicants to obtain information on work history, training, education and job skills before the panel interview with the SME and the C.E.O.
5. Contact Candidates to inform them of employment possibilities, considerations and selection.
6. Inform Candidates about facilities, operations, benefits, and job or career opportunities in the company.
7. Development and updating employee database (electronic and paper files management)
8. Liaison between Management and Employees handling questions, interpreting and helping resolve work related problems (Employee Relations)
9. Leaves and attendance management.
10. Liaison with bank employees to assure salary card accounts are updated and activated.
11. Planning and conducting new employee orientation to foster positive attitude towards organizational objectives.
TRANSLATOR (temporary)
Aug 2009 - Nov 2009
1. Translation of banking legislative acts (laws, resolutions, regulations) of Kazakhstan from Russian into English for Head of Compliance (SVP)
2. Translation and Interpreting for Managers and Executives (Facility, Operations, Legal, IT, Compensation and Benefits) from English into Russian and vice versa, as necessary.
TRAINING MANAGER (Co-founder)
Feb 2007 - Dec 2008
1. Teaching English and Italian as Foreign Languages.
2. Development of individual language programmes for one-to-one classes on the basis of the contemporary teaching materials by Oxford, Cambridge, McMillan, Edizioni di Guerra Publishers for General English, TOEFL, IELTS, General Italian, CILS preparation courses.
3. Translation of projects and documents of various industrial spheres, including law, construction, medicine, oil and gas, fire risks and prevention, HSE.
TRANSLATOR Apr 2004 - Jan 2007
1. Consecutive and written bilingual translation of legal and technical terminology (Russian-English-Italian and vice versa)
2. Assistance in legal paperwork.
3. Coordination of activities of procurement agents and department paperwork.
4. Liaison with vendors on the best-fit payment and delivery schedule.
5. Daily cooperation with the managers of stocks at the company sites and with the procurement agents of the company branches.
6. Reporting to the Procurement Manager and the Branch Director on daily basis.
BILINGUAL OFFICE ASSISTANT
1. General office assistance (managing calls and correspondence, office supplies procurement, coordination of support staff)
2. Bilingual translation (English and Italian into Russian and vice versa)
3. Recruitment, selection and coordination of applicants for a gratis computer course.
4. Liaison with the Senior Recruiter of the Public Employment Centre to ensure timely enrollment and reconciliation of student and alumni lists.
TODINI Costruzioni Generali S.p.A.
Road Construction Company
Karaganda Branch (Central Kazakhstan)
INTERN as Translator and TEFL Nov 2001 - Jun 2002
1. General office assistance.
2. Translation of business correspondence and technical specifications from English into Russian and vice versa.
3. Teaching English as a Foreign Language for the Site Manager's 11-y.o. daughter.
University of Wollongong Australian University Dubai (UAE) http://www.uowdubai.ac.ae/ Jan 2009 - May 2010 Master of Strategic Human Resource Management (Student ID 3539295)
University of Business Management and Law (International Business Academy) http://www.mb-a.kz/ Karaganda (Kazakhstan) Sep 1998 - Jun 2002 TEFL - Teacher of English as a Foreign Language Department of Foreign Languages Bachelor