multi unit manager
keden international
مجموع سنوات الخبرة :14 years, 4 أشهر
Opened 6 stores in Riyadh starting from the initial legal approval to launching it fully fledged.
Taking the handover from the projection team and co coordinating with vendors for equipment fit-outs, trials and ensuring equipment is functional.
Local purchases for small ware and products that are required to be purchased locally.
Coordinate with different Dept.’s like IT for installation, accounts for swipe card machines, project and maintenance team for snag lists and handover, marketing team for the kit of menu fliers, standees and website pupation etc.
Recruitment of team and managers and extreme focus on training the new team for procedures and audits and to administer HR plans, forecasting staffing requirements and building bench
Store inspection and legal approval from Baladiya
To create new store setups with SOPs and formats.
Final sign off to operations before store launch.
To drive a customer focused culture by serving as a role model & resolve all customer issues within 24 hrs.
Provided ongoing recognition to outstanding performers to motivate employees at all levels. Ensured 100% execution of all training programs along with training Dept.
Liaison with the marketing team to ensure 100% execution of all national marketing initiatives. Planned & implemented store specific LSM and executed the same.
Managing inventory, cost of goods control as well as labour costs effectively.
Maintain daily, weekly as well as period financial reports.
Ensure entire cash handling and register function performed accurately and consistently.
Ensure all types as well as amounts of supplies, materials and merchandise are suitably ordered and stocked.
Identify daily and weekly staffing requirements along with recruits.
Responsible for leading the overall operations for 5-8 pro
baguette store's
and including recruiting, hiring, onboarding, training,
management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.
Recruits, leads and develops people to execute outstanding QSC &V, build sales and control costs to deliver optimum business results for an area(s) of accountability. Key customers include Crew, Shift Managers, and customers.
training, supervising and appraising staff. managing budgets. maintaining statistical and financial records. dealing with customer queries and complaints.
Learning