Nausheer عرفان, DR Specialist

Nausheer عرفان

DR Specialist

Al Rajhi Bank

البلد
الهند
التعليم
بكالوريوس, Bachelor of Engineering
الخبرات
16 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 9 أشهر

DR Specialist في Al Rajhi Bank
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يونيو 2016

 Currently working as a DR Specialist for IT Disaster Management for the Client Al-Rajhi Bank
 Organizing and Managing Disaster recovery Exercises from Planning to execution and scheduling DR tests
 Coordinating all the changes of the IT infrastructure in the banks which includes AIX, Windows, SQL, Oracle etc.
 Assisted and coordinated in the data migration and CMDB configuration
 Requirement Analysis, Define the scope of the project, Identify project risks and document high level risks, assumptions and constraints.
 Conduct a kick off meeting and develop a change management plan.
 Interacting with Change management to track all the changes related to DR activities.
 Updating the DR Policy & plan document on regular basis.
 Publishing reports all stakeholders for DR related activities.
 Supporting the Automation for DR recovery Drill planned quarterly
 Trigger the BMC Orchestrator Automation for DR recovery.
 Interacting with the Business team and assisting them in creating BIA for all the applications in bank.
 Responsible for complete tracking of CR from occurrence to design fix to testing end across multiple geo locations.
 Lead and manage the day to day activities within the IT data center of the international branches. Act as a data center supervisor responsible for and not limited to smooth operations of the systems, networks and reporting cycles.

Project Lead في HCL Technolgies
  • الهند - بنغالورو
  • نوفمبر 2014 إلى مارس 2016

 Worked as a Technical lead and involved in testing of LTE features
 Working closely with the engineering team to ensure release activities are accurately tracked and corrective actions are taken when required to keep releases on schedule.
 Responsible for complete tracking of Platform CR from occurrence to design fix to testing end across multiple geo locations.
 To facilitate enthusiasm among team members & to oversee project quality assurance.
 To interact with other groups to ensure cross alignment of project goals spread across domain.
 Providing technical support for troubleshooting, resolving issues and handling escalations from project. Overall responsible for the RAN network element technical Issue handling.
 Handling of eNodeb and MME issue resolving and carrying out the testing for the LTE features.
 Monitoring and measuring various aspects of performance so that overall performance can be maintained at baseline.
 Supporting NodeB, RNC, OMC and NPO Software and hardware upgrades and providing training and expert support to team members.
 Emphasizing on individual contributions by the team members. Planning of responsibilities to meet team schedules and goals.

Senior Engineer في ARICENT TECHNOLOGIES
  • الهند - بنغالورو
  • أغسطس 2010 إلى نوفمبر 2014

 Led a team of five professionals as NodeB Capacity Technical Prime for a successful release.
 Developed, Executed and Analyzed Test strategies and test specifications and tested all aspects of the features and undertook responsibility for the features committed to test.
 Provided technical support for troubleshooting, resolving issues and handling escalations from project.
 Coordinated actions and investigations of technical issues between Customer regional care management, Product Line support teams.
 Monitored and measured various aspects of performance so that overall performance can be maintained at baseline.
 Supported NodeB, RNC, OMC and NPO Software and hardware upgrades and provided training and expert support to team members.
 Supported new software release testing, preparing and reviewing test cases for NodeB/iBTS, performing software feature validation and documenting test reports.
 Provided follow-up investigation and resolution of iBTS/NodeB Controller and Modem with R&D product line.

SAP Consultant في alcatel-lucent
  • الهند - بنغالورو
  • أغسطس 2009 إلى يوليو 2010

 Conducted the unit testing and integration testing in the upgraded version
 Identified bugs and reported to ABAP consultants and Basis consultants to rectify the same.
 Conducted User Training & Prepared User Manuals
 Identified the maintenance items and configured strategies, maintenance plans (Time and condition based) and scheduling parameters
 Configured order types. (General Maintenance, Break down, preventive, Calibration, Mobilization & De-Mobilization, Fabrication).
 Integration test with PS, CO and MM.
 Conducted the Integration Testing and Data uploading activities through LSMW.
 Conducted User Training & Prepared User Manuals

Network engineer في E4E Solutions
  • الهند - بنغالورو
  • يوليو 2007 إلى يوليو 2009

 Worked for a 24X7 pattern, in the Network Operations Centre, managing different vendor’s network components such as Routers, Layer 2 Switches, and Access Gateways by means of remote management and voice support.
 Installing, configuring and maintaining these network devices of various clients who were a part of “iPass” of different device vendors such as Cisco, Juniper, Sonicwall and Netgear.
 Giving complete Layer1 to Layer 7 technical support for various Cisco Routers such as 9k series, Juniper 5GT series routers, Netgear SOHO routers, Netgear Prosafe L2 switches and Sonicwall firewalls.
 To administer the networks of various customers of ‘iPass’, supporting them to bring up the network/tunnels and monitoring network traffic, troubleshooting the faults found on the network, debugging the issues are parts of daily activities.
 Handling the customer raised PR(Problem report) and resolving the issues raised in the tickets if needed escalate to Level-4 support required as per policies. Setup a dispatch to the customer location if required in case of network outages.
 By following the company’s SLA and protocols, ensuring the overall Service Quality to the customers by maintaining proper documentation, case history in all service tickets.

الخلفية التعليمية

بكالوريوس, Bachelor of Engineering
  • في BANGALORE INSTITUTE OF TECHNOLOGY
  • مارس 2007

Specialties & Skills

اللغات

الهندية
متمرّس

التدريب و الشهادات

PMP (تدريب)
معهد التدريب:
PMI
CCNA (الشهادة)
تاريخ الدورة:
March 2007
صالحة لغاية:
July 2007

الهوايات

  • NETWORKING
    Studied CCNA to Get the knowledge in Training Involved in Linux and Solaris Knowledge sharing within the company