Naval Gupta

• Global leader for technology verticals L&D - Digital Solutions, AI Data Solutions,
IT and Digital Operations teams impacting 12k+ employees
• Execute learning strategy aligned to business goals, demonstrating measurable
outcomes through well-defined metrics
• Lead leadership development and behavioral learning initiatives across levels,
including progression pathways, AI role plays, and custom learning journeys,
creating an upskilled leadership pipeline. Won the ETHR award in Employee
Engagement through Development program 2026.
• Developed and advanced partner learning and certifications strategy for
Google, AWS, Salesforce, driving collaboration and executing certification
campaign that resulted in 500+ new certifications
• Implemented technology adoption initiatives to enhance skills in AI, GenAI,
Agentic AI, Physical AI, and Cloud technologies through custom pathways
• Setup MoUs with IIT Roorkee and IISc Bengaluru for research & development

• Lead firmwide programs impacting 35, 000+ professionals in South Asia through
learning interventions
• Sustainability and Climate (ESG), and Industry learning strategy and
implementation lead across functions and grades. Conceptualized and set up
learning framework & programs with to enhance capabilities in South Asia
• Led technology initiatives in L&D, launching bite-sized mobile learning app and
creating relevant content for rapid cascade
• Managed programs including promotion milestones for leadership succession,
Executive MBA with IIM-K & MDI for advanced learning and exposure
• Acted as learning advisor and delivery lead for business teams in tax, risk
consulting, technology & transformation and enabling areas
• Conducted client-facing consultations: Behavioral workshop facilitation,
Assessment Centers, Content & Solutioning
• Strategic leadership for the technology expertise development of Digital
Consultants (Cyber, AI, Cloud), North region and BCMS lead
• Manage and utilize functional training budget for the region

• Designed and facilitated group training and coaching workshops to enhance
skill development for consultants and managers
• Managed cohort of 200+ people providing 1-1 coaching on performance
management and to help them realize their full potential
• Collaborated with learning delivery team to create and deliver organization
wide training solutions and promotion milestone programs
• Worked alongside business teams to assess and address key challenges on
analyzing the pulse of the organization and planning key interventions

• Designed and implemented L&D strategy for behavioral skills across subsidiary
of 2000+ employees to enhance competencies and performance
• Developed AGILE productivity management framework, managed 360-degree
feedback rollout, and facilitated succession planning and talent management
• Delivered coaching support to individuals and teams to improve performance
as a Samsung Accredited Coach and Facilitator
• Designed and Facilitated training workshops e.g. Coaching & Mentoring,
Diversity & Inclusion, Emotional Intelligence, Managing Stakeholders,
Presentation Skills, Managing Virtual Teams etc.
• Implementation & UAT of new LMS in the subsidiary (Cornerstone OnDemand)
including communication for awareness and increase usability of the
integrated one-stop learning solution
• Managed onboarding and orientation program, implementing process
improvements to enhance joining experience for lateral and campus hires
• Technical Training Management: Android, Artificial Intelligence, Algorithm,
Software Competency test management, University Collaboration (BITS, DTU)
• Organized key events such as - Strategy & Leadership Workshops, Korean
Culture Experience, New Employee Orientation and leadership training

• Reported to CPO, leading the professional skills vertical & capability building for the HR, Sales, Finance, Business
Excellence & Admin Functions
• E-learning strategy and implementation: Curate & Launch e-learning courses including off-the-shelf, customized
course for onboarding and MOOCs. Identify and onboard digital learning platforms
• Created and launched Bite-Sized Learning (SPRINT): in-house soft skills training workshops and e-content to support
ongoing employee development.
• Organized leadership development workshops and outbound experiences for CXOs and VPs to enhance executive
capabilities.
• Compiled management information system reports to track training metrics and oversaw LMS operations to ensure
effective delivery of training programs and management of yearly training budget and global training vendors.

• North Operations Lead: New Joiner Orientation & Induction, Monthly Training Calendar, LMS Administration, Training
Plans & location POC
• Collaborated with business units to align training initiatives with organizational goals for Risk Consulting and Deal
Advisory BUs; delivered training according to the planned calendar.
• Training design & delivery of in-house programs: Presentation Skills, Teamwork, Communication, Etiquette
• Managed vendor relationships to ensure timely delivery of services across Pan-India; launched interventions on
storytelling, theatre, and gamification with external partners.
• Manager milestone events and programs: 3-day event at external venue based on learning paths
• Managed operations for leadership assessment and development centers in North India.

• Designed and piloted innovative programs in theater, dance & music-based learning, leading to increased client
appreciation and repeat business
• Served as preferred trainer for corporate clients across various sectors, improving training experiences and fostering
client loyalty
• Trainer of behavior and soft skills for corporate clients in various industries and across India locations
• Training programs conducted: Customer Handling, Service Excellence, Communication Skills, Campus to Corporate,
Decision-making, Coaching Skills, Supervisory Skills, Manager Effectiveness & Team Building

• Developed and designed content including PPTs, activities, instructor guides, and workshop modules to facilitate
engaging learning experiences
• Managed LMS and mentored onsite trainers, conducting Train the Trainer programs to ensure consistent delivery of
training quality
• Trained Engineering and MBA students in GD, PI, self-awareness, and confidence building, enhancing their
communication skills and professional readiness
• Sessions conducted through V-SAT with live interaction with participants logged in from Pan India

• Administered Unix, Linux, and Windows servers in 24x7 project environment, ensuring system stability and availability
• Managed Solaris 10 and Red Hat Linux servers for L1 and L2+ support, optimizing process management
• Performed quality audits on new servers before production deployment, ensuring compliance with operational
standards