Navas V K

• Met monthly sales quotas and activity levels on a consistent basis.
• Designed and implemented strategies to cross-sell and up-sell services to existing customer base.
• Prepared and compiled sales proposal documents on a regular basis.
• Generated sales revenue via telemarketing lead groups and cold calling.
• Responded to and resolved all account disputes.

• Processing sale orders that reach the company by telephone, letter, e-mail or website. Sales representatives or telesales staff.
• Checking the order to ensure that customers have entered correct details, such as prices, discounts or product numbers.
• Entering details of the order on a computer system and forward the order to the production or dispatch department, asking for confirmation of stock availability or delivery dates.
• Maintaining customer sales records with details of orders and invoices.
• Reporting monthly sales results to the sales team.
• Dealing with and responding to high volumes of emails

 Administration of training activities of the Centre
 Preparing financial and activity reports of different program
 Processing financial transaction
 Issuing invoices & processing payments
 Conduct in house training programs for the staff
 Ensure that the staff are aware of and work to policies relating to their statutory H&S obligation
 Keeping policies and procedures up to date