Naveed Ahmed, System and Network Administrator

Naveed Ahmed

System and Network Administrator

British Link Kuwait

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, Computer Sciences
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

System and Network Administrator at British Link Kuwait
  • Kuwait - Al Kuwait
  • My current job since March 2014

Managed and maintained a complex network infrastructure, ensuring seamless connectivity and optimal performance.
Administered and supported various server environments, including installation, configuration, and troubleshooting.
Proficient in planning, deploying, and maintaining Active Directory domain services and group policies.
Implemented robust security measures, including firewalls and intrusion detection systems, to safeguard network resources and data.
Skilled in deploying and managing virtualization technologies, such as VMware or Hyper-V.
Managed Exchange server infrastructure for a large organization, ensuring optimal performance and availability.
Implemented and maintained email security protocols, including spam filters and antivirus measures.
Implemented and managed Sophos XDR antivirus and endpoint protection systems for a large organization.
Conducted regular security audits and vulnerability assessments to ensure policies were effective.
Provided training and guidance to end users on best practices for using and maximizing protections.
Proficient in managing and maintaining firewalls for network security and threat prevention.
Implemented and administrated Cisco Call Manager for a large telecom company, managing endpoints.
Collaborated with cross-functional teams to implement upgrades and new technologies, while providing end-user support.

System Administrator at Advanced Future Group International
  • Kuwait - Al Kuwait
  • December 2010 to February 2014

Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Established network specifications and analyzed workflow, access, information and security requirements.
Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
Worked with users to determine areas of technology in need of improved usability.
Managed onboarding and off boarding of employees.
Implemented corrective plans of action for network availability and latency.
Served as subject matter expert on proposed technology purchases.
Adopted cost-effective, useful solutions to implement into current systems.
Completed reports detailing network and systems performance and downtime issues.
Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
Spearheaded inventory control measures to replenish and maintain IT equipment.

IT Support Specialist at Silver Chain Kuwait
  • Kuwait - Al Kuwait
  • October 2007 to November 2010

rovided Tier 1 IT support to non-technical internal users through desk side support services.
Developed and tested new product offerings prior to release to assist development team in bug identification.
Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
Created help desk tickets, troubleshot and resolved desktop issues.

Contract Administrator at Kellogg Brown & Root
  • Kuwait - Al Kuwait
  • June 2005 to September 2007

Monitored incoming contracts and service agreements for correct pricing and information.
Adhered to legal and contractual requirements for compliant contract processes.
Prepared and issued reports on contract performance and compliance.
Addressed contract disputes and provided advice and guidance to resolve issues.

Education

Bachelor's degree, Computer Sciences
  • at ALLAMA IQBAL OPEN UNVIERSITY
  • April 2006

Bachelor Of Computer Science

Specialties & Skills

Active Directory
Firewall Management
Project Management
Remote Access
Networking Concepts
Hardware
Windows Server
Microsoft Servers
PC Networking
Servers
IT Technical Supervisor
IT Support Specialist
Cloud Backups
Domain Controller
Firewalls
VMware Esxi
system administration
Microsoft Exchange
Cisco Call Manager
windows network administration
Endpoint Security
Vulnerability Assessment
Risk Management
Cisco Switches
Computer Hardware Troubleshooting
Web Development
Windows Server 2008
MS Project
Operating Systems
Outlook
VMware ESX
Linux Server

Languages

English
Expert
Arabic
Intermediate
Urdu
Expert
Punjabi
Expert

Training and Certifications

Managing Virtual Machines with Azure CLI (Certificate)
Date Attended:
January 2023
Deploy Azure Infrastructure by using JSON ARM Templates (Training)
Training Institute:
Microsoft
Date Attended:
January 2023
MCSA Windows Server 2012 (Training)
Training Institute:
Virtual Training Company
Date Attended:
December 2014
Duration:
9 hours
Microsoft Certified System Administrator (Certificate)
Date Attended:
April 2004
Valid Until:
January 9999
Microsoft Cerified System Professional (Certificate)
Date Attended:
April 2004
Valid Until:
January 9999
Microsoft Cerified System Engineer (Certificate)
Date Attended:
April 2004
Valid Until:
January 9999

Hobbies

  • Body Building