Naveen Kumar

 Global Capability Center (GCC) Leadership:
• Managing teams of over 750+ people including Vice President, Director, Engineering Managers, Architects spanning multiple agile teams comprising of Product Management, Product Development, AI-ML, Data Science, QA, Data Engineering, DevSecOps, Customer Support functions with successful implementation & roll-out of various Platform, Web (SaaS on cloud) & Mobile Apps product suite.
• Rolled out highly impactful Technical and Operational initiatives resulting in increased Profitability (65% Y on Y) by reducing Cost (40% Y on Y) through effective Automations (100% coverage), increased Quality (80% reduction in customer complaints Q on Q), increased Productivity (60% Q on Q), reduced Defect Escape (over 70% reduction Q on Q), High Availability (24x7, 99.9999) with Low Schedule Variance (less than 2%) resulting in Customer Delight and constant increase ofNet Promoter Score (NPS).
 Technology and Product Development Leadership:
• A proud leader to drive and lead the end to end comprehensive Product Definition, Architecture, Implementation, Scale-up, CyberSecurity of the AIML based flagship product of ONPASSIVE called OConnect (Innovative and highly sophisticated Video Conference Software Product).
• Successfully lead the Digital Transformation through implementation and roll-out of series ofproduct suite spanning end-to-end business solutions - Payment Processor (UPI, Cards and Banking Integration), Wallet integration with OKoins (both Pay-In and Pay-Out), OCreate (Domain registration), OStaff (HRMS), OMail (Email platform), ONet (Social media), OTracker (website analytics), ODesk (Support ticket)
 Global Expansion and Revenue Generation:
• Spearheaded the Go-To-Market (GTM) Strategy, Global Expansion through Multi-Region deployment on AWS Cloud resulting in 1 million subscribers around the world generating over $250 million USD revenue.
• Lead the implementation of ONPASSIVE Affiliate program, which is an innovative Referral Platform for the consumers resulting in successful earnings summing up-to millions of dollars through highly configurable, sophisticated commission management driving constant expansion of quarterly revenues.
• Rolled out highly scalable Product Engineering Architecture, Governance and Sustainable Processes resulting in successful definition and implementation of ONPASSIVE Ecosystem Platform on top of which various Web (Sass based on cloud) and Mobile based products are built and rolled-out resulting in major expansion of ONPASSIVE customer base touching over 3 million consumers across the globe.

• As a Vice President and Head of Engineering at Reliance JIO, I am heading AJIO E-Commerce product suite where I am leading the implementation of common E-Commerce platform which is now being piloted across JIO Mart, AJIO B2C, AJIO B2B businesses.

• I take pride in creating the vision of implementing common E-Commerce platform which could be
adopted across business verticals instead of each business units implementing their own E-Commerce suite which was the case earlier.

• Lead the migration of legacy Hybris services into MicroServices.

• Lead the integration of Vendor Management System (VMS), catalogue engine and Promo engine.
• Lead the integration ofAJIO Dhan as part of the common E-commerce platform integration.
• Lead the integration of SCM platform as post-order workflow through the common E-Commerce Platform.

• Ramped up teams to the size of 20 Agile teams through self-sustained Squads and POD model.

• As a VP and Head of Engineering at LevaData, I owned & lead multi-million dollar software product implementation leadership by transforming product streams of Supply Chain Management suite into
highly productive, predictable and scalable teams with a vision of Go from Good to Great through technical, executional, operational excellence and adoption of superior Metrics & KPIs, First Time Right and Continuous Improvement approach.
• As a Site Leader at Hyderabad Center, ramped up the Engineering Teams from scratch and built 8 Agile teams spanning 10 members each who are successfully implementing and delivering on the roadmap comprising ofboth Product and Technical Roadmap, combining which we build Engineering Roadmap.
• Spearhead the flagship product on Bill Of Materials and Cost Optimizer product suite which is adopted by Bose, FitBit and Dyson customers with consolidated annual revenue of over $5 million.
• Take pride in leading the Engineering Vision and Roadmap with significant strides to successfully achieve $47 million Series C funding for LevaData under my leadership as Vice President of Engineering.

• As a Site Leader and Head of Engineering, I lead multi-million dollar product implementation & rollout leadership of Intellispace Radiology Client and Picture Archiving & Communications System (PACS).
• Meticulously managed a budget of $10 million with 300+ people across globally distributed teams
through precise Annual Operation Plan (AOP) resulting in significant cost reductions through right balance of Capex and Opex model as applicable.
• Lead and drove multiple NPI (New Product Introduction) with significantly impactful server offerings spanning High Availability, SQL Always On, Disaster Recovery by adopting Zerto framework, migration of Legacy APIs into Micro Services with predictable delivery and top quality resulting in successful installation and adoption at NYP (NewYork-Presbyterian Hospital).
• Made big strides by leading the initiative of Delight Customers with reduced down time by driving automations of various deployment cycles during new installations & upgrades through strong collaboration between R&D and Customer Service functions.

• Managed teams of over 100+ people with successful implementation & roll-out of various Platform, Web (SaaS based on cloud) & Mobile basedproducts.
• As a Head of Engineering and DevOps functions, led the implementation and rollout ofNext Generation HCM Platform by ramping up teams from scratch at Hyderabad center
• Lead the adoption of various ERP integration patterns like Point-to-Point, Custom Adaptors, Enterprise Service Bus (ESB) using MuleSoft Integration Platform, resulting in successful B2B Integrations.

 Director of Engineering for iManage
• Spearhead Big Data Analytics platform with leadership of Proof of Concept, Micro Services Architecture, full-blown implementation and rollout which generated $25 million USD revenues through our product suite.
 Senior Engineering Manager
• Lead the implementation of openmobile.ipass.com, a web portal comprising of over 15 different applications built on MEAN (MongoDB, AngularJS and Node) stack.
 Engineering Manager
• Lead the Architecture, Design and POC followed by complete product implementation and release of API Proxy, a REST API engine for all APIs at iPass.
 Technical Lead
• Lead the Architecture, design & implementation of end to end consumer portal for iPass along with the migration of legacy customers to new gen product offerings.

• Built platform related to mobile based online funds transfer based on registration with the banks and cards.
• Lead the implementation of Transaction Scoring Engine and Obopay Prepaid card Program.

• Drove the end to end Architecture and Implementation of Health Data Insights Platform covering Ingestion and Integration of data from Enterprise Health Applications (EHA) and external healthcare entities.
• Extraction, transformation and loading of structured and unstructured data collected from medical devices and Health Management Information System (HMIS).
• Mining and Analysis of empirical data from claims history and Electronic Health Records (EHR).
• Merge and meld Big Data from social media, and other sources to derive meaningful and actionable insights for predictions based on symptoms.
• Customize interface adapters to connect with data sets from multiple Health Databases.

• Built various critical modules of MyDocOnline web application covering Online Doctor Visit (ODV), Electronic Medical Record (EMR) life-cylce, Online Appointments, Prescription workflows.
• Lead the implementation ofIndiaVima - Sophisticated online Claims Processing software.
• Built platform for Integration of different third party applications covering AllScripts, Practice Solutions, BMA-TPA, Logician EMR systems.