Navneet Bagga

Organization: Ernst & Young, Mumbai | Business Unit: Technology, Communication & Entertainment - Advisory Services
Designation Business Risk Advisory Consultant
Duration From Apr 2011 till date
Professional experience
I am working as a Consultant for Ernst & Young. I am one of the key team members in the TCE-risk advisory team with specialization in revenue enhancement and process improvements. I have been actively involved in the data analytics and co-ordination with various teams across telecom organizations from network, billing, marketing and finance for identifying and plugging revenue leakages. I have lead teams for cross functional review for multiple large cellular service providers in India. I also have good experience in process data analytics using SQL and am well versed with MS Office. I have lead long term challenging client engagements across Africa and India.

Major Projects
Revenue and Process assurance for Warid Telecom SA (Congo-B) and Loop Mobile Ltd (India) and core network migration assistance for Warid Telecom SA (Congo-B)
The project objectives were managing setup and operationalization of revenue assurance function.
• Understanding the architecture and existing controls for various revenue streams (prepaid / postpaid / interconnect / roaming and VAS), identification of key risks, introduction of controls to mitigate these risks and managing the execution of same on an ongoing basis.
• Validation of Technology/ product launches/ changes like Mobile money roll out / IN migration etc. across the network and IT elements.
• Compliance to client customized revenue assurance activity calendar and leading client negotiations with its various service & product vendors.
• Training and development of client resources to work for process assurance and revenue enhancement department.

Business process diagnostic review for Idea Cellular Ltd (India) & Neotel Pty Ltd (South Africa) and SOX control testing for Tata Communications Limited (India) & Neotel Pty Ltd (South Africa)
The project was a part of the cross functional review of revenue accounting, billing process and network process diagnostic review for Idea Cellular and SOX control testing for Neotel operations across South Africa.
• The review involved business analysis of Revenue assurance function for circle operations of the telco - including Postpaid, Prepaid, VAS, Roaming and Interconnect.
• Prepaid including subscriber and CDR reconciliations, Rating Validation and Recharge reconciliation, Main & Dedicated account validation.
• Post-paid including CDR reconciliations, profile validation, CNP validation.
• VAS including VAS rental validation and subscriber & subscription reconciliation.
• Roaming including TAPIN & TAPOUT validations, intra circle roaming validation, Rating validation & MCC-MNC reconciliation.
• Interconnect including Invoice validation and POI opening validation.