CCTV & Control Room Operator / Assistant Security Supervisor
Dubai Outlet Mall
Total years of experience :4 years, 3 Months
Position: - ( CCTV & Control Room Operator / Assistant Security Supervisor)
Dubai Outlet Mall (Shopping mall in Dubai)
(05 Jan- 2010 to till the date)
Duty & Responsibilities: • Providing all types of assistance to customer & tenants.
• Dealing with all types of complaints, disturbing customers as well as the tenants.
• Key Handling.
• Handling of facilities of the organization & documentation work related safety & security.
• Keeping database up-to-date and safely.
• Dealing with local authorities (Police, Ambulance, CID & Civil Defense)
• Monitor the CCTV and record the important image.
• Making a Daily Report for management reference.
• Dealing with OB \[Occurrence Book\] entries inspection.
Dally reporting to the management: ➢ Dally staffs attendance report.
➢ Dally shop opening & closing monitoring report.
➢ Dally contractor log entry repot.
➢ Dally waste & Garden water report.
➢ Dally wastage, recycle report.
➢ Dally lost & found record report.
➢ Dally CCTV recording report.
➢ Dally incident, accident, damaged to property, general maintenance, local authority etc repot.
➢ Fire extinguishers checking report.
➢ Utilities' service report.
Position: - (Security officer)
Emrill Services LLC.
(27 Mar 2007 - 30- Aug 2009)
Responsibilities: • Assisting all the visitors those who are coming to visit building property & premises.
• Helping residences/tenants by providing information about community's rules & regulations.
• Standing in building receptions area and always greet residents with wises of good time ahead.
• Attending complaints/suggestions, feedback from residences/tenants & forward to management.
• Providing authorized access only to authorized residences/tenants & keeping proper records.
• Helpful for Calling taxies/ cabs as per residences/tenants requirements.
• Updating information to residences/tenants about new policy, procedure, rules & regulations.
• Helping residences/tenants for keeping laundries & other facilities.
Position: - (Teacher)
Shree Janata higher secondary school morang Nepal
(24 May 2005 - 05-Jan 2007)
Skills
• Computer Literate (Microsoft Office & windows Applications)
• Excellent in English communication skills both written and spoken.
• Proven ability of excellent customer service and target achiever.
• Energetic, enthusiastic, responsible, hardworking & highly motivated individual.
• Can work well independently and a very good team player as well.
• Amazing ability to stand, smile and assists people during the eight working hours on the floor.