NAZIA REHMAN

 Guided the startup and management of all HR operations, systems and programs for new entities within the group.(Amity International School Abu Dhabi, Littlewoods Early Learning Center, Amity Early Learning Centre and Amity School Dubai)
 Ensure alignment of policies and contracts of the Group with UAE Govt. Dept. regulations & laws, including Dept of Immigration, Ministry of Labour, Ministry of Social Affairs, KHDA.
 Developed employee handbook, including design and layout.
 Created and managed more than 200 confidential personnel records.
 Worked with senior-level management to create fair and consistent HR policies and procedures.
 Advised top management on appropriate employee corrective actions
 Identified staff vacancies in various departments and entities and recruited, interviewed and selected applicants.
 Develop and maintain a database of on-demand candidates via relations with search firms, in-house recruiting using online/offline advertising, so as to recruit suitable candidates.
 Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues.
 Explained human resources policies and procedures to all employees.
 Answered employee questions during the entrance and exit interview processes.
 Created job descriptions to attract a targeted talent pool within the market wage range.
 Completed payroll processing from start to finish for more than 200 employees.
 Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
 Completed all work with a 100% rate of accuracy.
 Created social media initiatives for new employee search strategies.
 Partnered with the IT department to create a streamlined on-boarding process for new hires.
 Prepare and issue employment letters to employees for banks, visa or other purposes on timely basis in the right level of quality to assist the employees and meet their requirements.
 Served as mentor to junior team members.
 Managed payroll and time and attendance systems.
 Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
 Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
 Responded to employee inquiries regarding payroll and timekeeping.
 Onboarded new employees in the time reporting and payroll systems.
 Processed rehires, transfers, terminations, garnishments and withholdings.
 Monitored vacation accrual.
 Prepared and maintained support documentation.
 Managed the training calendar and Manpower planning for the entire fiscal year.
 Increased the employee base by 80% to meet changing staffing needs.
 Directed personnel, training and labor relations activities.
 Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
 Handled employee Visa issuance and renewals through the Online portal and keeping track of the same.
 Employee medical insurance issuance and renewals, claim handling and reimbursements.
 Process notice, warning letters, termination notice etc. against employees if any, in line with the UAE Labour law and ensure that all staff related matters comply with statutory regulations of UAE.

 To execute day-to-day operational activities in Loans Unit / CASA Unit and ensure that overall level of operational controls in the dept. are met in adherence with the Bank Policies & Procedure.
 Organized and coded all documents related to due diligence for acquisitions.
 Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
 Check / Ensure if the documentation is in order in terms of eligibility - nationality, KYC / AML requirements and other policy restrictions.
 Check / Ensure documentation is in order / appropriate approvals are provided for special interest rate.
 Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.
 Verified and logged in deadlines for responding to daily inquiries.
 Provided support for Head of Sales and sales team in managing operation work flow.
 Standardized department filing system to increase efficiency.
 Performed daily maintenance of the loan applicant database.
 Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.

 To assist the manager in the full spectrum of human resource management and related functions.  Ensure company’s human resources are used efficiently and effectively.  Assist in developing, implementing, maintaining and reviewing of company policies, rules and regulations in compliance with all applicable employment laws, statutes and regulations.  Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.  Assessed employee performance and issued disciplinary notices.  Generated employee tracking reports each month.  Helped training and development staff with all aspects of training  Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.  Audited job postings for old, pending, on-hold and draft positions.  Completed all work with a 100% rate of accuracy.  Explained human resources policies and procedures to all employees.  Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.  Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales.  Served as mentor to junior team members.  Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.  Provide support for manpower planning, recruitment and selection process.  Assist in the identification and analyses of staff training, development and career support needs.  Conduct new hire survey and exit interview to improve existing welfare.  Organize and administer staff consultation and grievance procedures.  Process employee enrollments and terminations as required.  Prepare and maintain related benefits records and reports.  Process vendor reports and invoices.  Document workflow and work procedures and conduct appropriate audits to ensure data integrity.  Compose and distribute routine written correspondence from human resources.  Collect, sort and distribute incoming correspondence, including resumes.  Organize and maintain electronic and paper files.  Maintain human resources calendar.  Maintain administrative forms and manuals.