ناظم abdul khadar, Travel Consultant

ناظم abdul khadar

Travel Consultant

Shukriya Travels

البلد
الإمارات العربية المتحدة - دبي
التعليم
الثانوية العامة أو ما يعادلها, Accounting And Business Sciences
الخبرات
6 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 3 أشهر

Travel Consultant في Shukriya Travels
  • الإمارات العربية المتحدة - دبي
  • مارس 2015 إلى مايو 2019

▪ Sells services to clients by convincing them to employ him or her arranging the travel.
▪ Conducts research according to the requirements of the client; get the most affordable deals if that is what the clients wish.
▪ Provides clear information for each choice so that the clients can decide properly.
▪ Handle all telephonic and walking clients’ enquiries.
▪ Communicated appropriate information to clients regarding fares and itinerary.
▪ Dealing corporate clients and maintain their accounts.
▪ Dealing with complaints or refunds. For cancelled tickets ensure the amount is credited in the account.
▪ Ticket booking and reservation at Galileo and Amadeus. Booking Travel insurance and Hotel Booking.
▪ Providing training to the new joiners.
▪ Handled emergency and such other situation.
▪ Excellent Experience in Tourism plus accounts software& RTS (Remote Ticket software)
▪ Responsible for providing travel guidance and packages according to the customer’s requirement and budget.
▪ Responded to the client doubts before and during the trip via telephonic conversations, emails or personal visits.

Travel Consultant في Sunaina international
  • الهند - بنغالورو
  • يوليو 2014 إلى مارس 2015

 Domestic and International ticketing on Galileo CRS .
 Collecting and processing payments
 Passport appointment
 Dealing with visa
 Handle all telephonic and walking enquiries.
 Dealing with complaints or refunds
 Maintaining the register for tickets and passport issued.

Travel Consultant في Bismillah Air travels
  • الهند
  • مارس 2014 إلى مايو 2014

 Ensures that ticket sales are completed accurately and to the satisfaction of the passengers.
 Handle all telephonic and walking enquiries.
 Prepare cost effective travel plans and provide excellent customer services.
 Collecting and processing payments.
 Advising clients on travel arrangements, e.g. visas and passports.
 Sending out tickets to clients.
 Keeping clients up to date with any changes.
 Processing Domestic tickets for refund and coordinating the same with accounts to issue credit notes for the cancelled tickets.
 Domestic and International ticketing on Galileo CRS.

Travel Consultant في Gulf tours & travels
  • الهند - بنغالورو
  • يناير 2013 إلى يناير 2014

 Responsible for travel arrangements air tickets.
 Ensure reservations are on correct date.
 For cancelled tickets ensure the amount is credited in the account.
 Responsible for providing travel guidance and packages according to the customer’s requirement and budget.
 Collecting and processing payments.
 Professionally handled complaints and refunds.
 Advising clients on travel arrangements, e.g. visas and passports.
 Sending out tickets to clients.
 Keeping clients up to date with any changes.
 Maintaining the data of customers.
 Operating Travel port Galileo.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Accounting And Business Sciences
  • في Karnatak University
  • يناير 2019
دبلوم, Frank Finn Diploma in Hospitality, Travel, &Customer service
  • في Frank Finn inst of air hostess training Mangalore
  • يوليو 2012

Frank Finn Diploma in Hospitality, Travel, &Customer service

دبلوم, Travel port Galileo GDS Basic & advanced course
  • في Frank Finn inst of air hostess training Mangalore
  • يونيو 2012

Travel port Galileo GDS Basic & advanced course

دبلوم, Hotel and Travel Industry Management
  • في Frankfinn inst of air hostess training Mangalore
  • ديسمبر 2011

Travel port Galileo GDS Basic & advanced course Frankfinn inst of air hostess training Mangalore 2011-12 75% CURRICULAR ACTIVITIES BASICS OF COMPUTER ( MS DOS, MS WORD, MS POWER POINT, MS EXCEL, TALLY & INTERNET.)

الثانوية العامة أو ما يعادلها, 2nd PUC
  • في KPUC Mani
  • يوليو 2011

Karnataka Board of the Pre-University Education

الثانوية العامة أو ما يعادلها, Commerce
  • في Karnataka State Open University
  • مارس 2009

Commerce

Specialties & Skills

Online Travel
Sales and Marketing
Time Management
customer service
communication
knowledge of traveling software (amadeus and galileo)
Administration and Management
English Language
Service Orientation
Monitoring
destination knowledge
Self-motivated, hard-working
Travel Services
Tourism
Customer Care

اللغات

الانجليزية
متمرّس
الملايام
اللغة الأم
الهندية
متوسط
الكانادا
اللغة الأم
التاميلية
متوسط

التدريب و الشهادات

Diploma in Hospitality, Travel, &Customer service (تدريب)
معهد التدريب:
Frank Finn inst of air hostess training Mangalore
تاريخ الدورة:
June 2011
المدة:
1000 ساعة
Diploma in Hospitality, Travel, &Customer service (تدريب)
معهد التدريب:
Frank Finn inst of air hostess training Mangalore
تاريخ الدورة:
June 2011