Senior Relationship Manager
HABIBULLAH CONSULTANTS
Total years of experience :13 years, 9 Months
Handling a team of 6 Relationship Managers with each Relationship Manager handling 3 Relationship Officers.
Handling HNI and ultra HNI customers and the total portfolio value is 30 Cr.
Communicating with clients across the globe over email and telephone by that maintaining strong bond with the customers.
Maintain an established relevant client portfolio through providing customers with reliable service which exceeds their expectations.
Implement the appropriate strategies to retain new clients, through an extensive knowledge of the project and corporate finance products and services.
Handled a lot of the company's important clients much to the satisfaction of superiors.
Implemented ideas on various products and promoted investment in funds by which brought in more assets to the company.
Carried out direct segregation of regulated, secured, and unregulated collateral at companies level.
Prepare and conduct presentations to clientele and key stakeholders, arranging hand-off to peers if required based on client’s needs.
Handled a team of 3 Relationship Manager with each Relationship Manager handling 3 Relationship Officers.
Analyze market conditions and contribute to the decisions and development of business strategies.
Develop new business opportunities with existing clients and source new clients by relying heavily on referral networks.
Implement the appropriate strategies to retain new clients, through an extensive knowledge of the project and corporate finance products and services.
Conduct the necessary risk assessments for customers.
Leverage the bank’s network and capabilities to meet customers’ needs.
Identifying new clients needs that can be fulfilled using the bank's product & services offering and grow portfolio in terms of revenue and volume to achieve sales targets.
Acquire new to bank and new to product customers using needs based selling approach.
Conduct comprehensive review of client portfolios, including meeting with clients, lawyers and advisors to assess strategies based on objectives and risk profile, identify opportunities and prepare customized
asset allocation suggestions within conventional and Islamic products.
Assist Senior Relationship Managers in all Islamic Banking effort (financing and deposit).
Lead and motivate teams to ensure all operational targets are achieved.
Exceptional understanding of wide range of investment vehicles which includes structured products, mutual funds and bonds both in Takaful and conventional banking.
Structure and assist in preparation of term sheets for Islamic financing deals.
Prepare and conduct presentations to clientele and key stakeholders, arranging hand-off to peers if required based on client’s needs.
Creation of awareness on Islamic Banking, broadcast new products, conduct trainings and awareness programs on Islamic to sales teams. Improve understanding of Islamic Banking Products.
Acquire new to bank and new to product customers using needs based selling approach.
Leverage the bank’s network and capabilities to meet customers’ needs.
Implement the appropriate strategies to retain new clients, through an extensive knowledge of the project and corporate finance products and services.
Carried out direct segregation of regulated, secured, and unregulated collateral at bank level.
Provide feedback from clients, internally and externally to ensure ease of operations whilst maintaining shariah compliance.
Managing the product functionality according to brand name, quality, packaging and other
responsibilities related to retailing support.
Strategizing sales on the basis of retail pricing, seasonal pricing, flexibility
according to available discounts and bundling.
Promoting sales on the basis of advertising and public relations according to the grant
and budget of respective brands.
Involved in channel distribution through distribution centers specifically based on
related products (inclusive, selective, or exclusive distribution).
Maintaining affable relations with customers to sustain the profitability of the business.
Lead and motivate teams to ensure all operational targets are achieved.
Work closely with all colleagues to create a positive and pleasant environment that ensures colleagues enjoy coming to work.
Ensuring an excellent service is always delivered to customers.
Working closely with other Line Managers on shift to manage the operation efficiently.
Achieve set shift targets ensuring effective deployment of resource and optimum usage of hours and skills.
Management of continuous improvement for operational processes.
Responsible for overall operational integrity of the store.
Ensure all products and displays are merchandised effectively in order to maximize sales and profitability.
Responsible for recruitment, selection, training and supervision of staff to maximize sales and profit performance.
Forecast scheduling needs and ensure sufficient associates on the floor to meet customer demand.
Analysing sales figures, forecasting future sales volumes and initiates In-store promotions as and when required.
Succession planning and development of multi-skilled teams.
Managing Existing Agents of the Branch and Selling Financial Products through them.
Recruitment of New Agents and selling Mutual Funds and Bonds through them.
Maintaining relationship with the existing set of agents and assist them for the Investments.
Generating reports of daily calls made by every team members, number of cold calls Made, number of meetings done and number of follow ups for the next Day.
Generating new ideas for getting business and assigning areas to the entire team.
Maintaining relationship with the existing clients and follow ups with them on regular basis to generate more business.
DISSERTATION SUBMITTED Topic: Studying Consumer buying behavior towards online clothing in United Kingdom. The dissertation analyzes the consumer buying behaviour towards online clothing in the United Kingdom. It has considered the results from a study conducted on British online shoppers and non-shoppers and has discussed their perception of purchasing clothing online. It has an in-depth look at the array of reasons behind their hesitation to use the internet to buy clothing.