IT Consultant
Dolby LLC & AMAB Co.Ltd.
Total years of experience :27 years, 1 Months
• • Managing all technology Systems. IT department, budget and staff. Satisfied customers.
• IT projects planned and managed to reduce cost while maintaining the best IT department people, processes, and technology.
• Executed a state of the art IT projects and leveraged qualities of our company.
• Improved project team with PMP methods, and communication skills.( Examples ERP, Data Centers, Infrastructure, and specific customizations)
• Managed to teach and present training sessions for Employees and Managers. Was always preferred as the best speaker.
• Information Security design for protecting critical information and systems for example email, database, websites, transactions, etc.
• Building Management System design and Implementation (IBMS) successfully.
• Excellent Integration of HVAC, Lightning, Fire fighting, CCTV, Access Control, Time attendance, Curtains, IP TV, SMATV, and smart buildings within the Network and BMS system.
• Physical security design and implementation including CCTV, Access control, and smart building technology. Queue Management systems, and conference hall systems.
• Design security policies, procedures, and guidelines.
• VoIP and call centre implementation and management.
• Service Desk and helpdesk software installations and customizations.
• Coordinated with the Board of Directors and CEO for the improvement of organizational productivity of the group.
• Planed strategies and develop internal and external technical facility needs.
• Examined the revenue, financial results (ROI), and growth, ensured that the products and services are strongly positioned in the market (Results, Performance Management) based on proper pricing and service delivery.
• Evaluated trends and converging marketplace to promote smart sales activities.
• Maintained and coordinated relationships between different departments.
• Monitored all Accounts, Leads and opportunities to exceed customer expectations .CRM.
• Plan, design and organized new products and services to whomever it may concern.
• Quality Assurance and Quality Control monitoring.
• Designed and lead the group IT infrastructure upgrade and development.
• Maintained works of the group IT steering committee as a member of the committee.
• Designed and updated regularly current Information Security policies
• Responsible for all network infrastructure projects.
• Design, supervise, and implemented the network and data center Disaster Recovery systems by backup storage, sites, links, and voice over IP system. As well as other risk factors.
• Project manager of Avaya IP telephony with Unified communication project.
• Coordinated between the Media systems and IT.
• Researched, tested, assessed and recommended Network hardware and software.
• Planned, designed and implemented the security solutions of the infrastructure.
• Extensive work on Intrusion Prevention System.
• Implemented the Mobile SMS service for advertisement and TV nominations.
• Implemented the Risk assessment and Penetration testing using standards and software’s (e.g. LAN guard and NMAP).
• Implemented patch management solution for servers and desktop.
• Designed and implemented Mobile email Messaging services OMA, Active Sync, and Blackberry Enterprise.
• Experienced in Microsoft Windows 2008, 2003 and 2000 Active directory and Group policy implementation and management.
• Team member responsible for the design and configuration of the full migration projects of WAN and LAN (Backbone and Remote). Was a state of the art success story.
• Managed and maintained a WAN consisting of 150+ different remote sites.
• Maintained the network in different departments using Multilayer Switching.
• Implemented network monitoring and management using various software.
• Trained new staff on understanding security network and troubleshoot it.
• Made many presentable documentations of every Network element.
• Experienced with Windows TCP/IP, DHCP, WINS and DNS configurations.
• Helped the PC support team and experienced with several Microsoft operating systems e.g. Windows2000 professional.& server, Windows NT4, Windows XP.
• Effectively handled multi-vendor interoperability issues.
• Level-3 support for the IT services.
Bachelor of Electronics and Electrical Engineering, Telecommunications specialization