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Nebal Afaash, Booking Confirmation Executive | Travel Agency Administrator

Nebal Afaash

Booking Confirmation Executive | Travel Agency Administrator·Luxury Plaza

United Arab Emirates

High school or equivalent, القانون

Work experience

Total years of experience: 2 years, 5 months

Booking Confirmation Executive | Travel Agency Administrator

January 2024 - January 2025

Luxury Plaza

Dubai, United Arab Emirates

January 2024 - January 2025

Confirmed client bookings and travel reservations.
Coordinated with customers regarding travel details and schedules.
Assisted with booking updates and customer inquiries.
Maintained booking records and supported daily office operations.
Company industry:
Tourism, Museum, & Cultural

Receptionist - Call Center Agent

September 2022 - December 2023

مجموعة تريفولي للسياحة

Dubai, United Arab Emirates

September 2022 - December 2023

Answered incoming calls and assisted customers with inquiries.
Directed calls to the appropriate departments.
Welcomed visitors and provided front desk support.
Scheduled appointments and maintained records.
Handled customer concerns professionally and efficiently.
Company industry:
Tourism, Museum, & Cultural
Job role:
Customer Service and Call Center

Education

ثانوية بهجت البيطار وجامعة دمشق

January 2014

January 2014

High school or equivalent, القانون

Syria

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RESERVATIONS
Intermediate
RESERVATIONS
Intermediate
مهارة التواصل
Expert
مهارة التواصل
Expert

Languages

English

Intermediate