Assistant Manager
Sharaf Retail - Sharaf Group
Total years of experience :15 years, 4 Months
• Scheduled and coordinated meetings.
• Conducted employee performance reviews.
• Fostered customer relationships.
• Engaged in recruitment and dismissal processes.
• Resolved workplace issues.
• Addressed employee and customer concerns
• Maintaining statistical and financial records.
• Managing budgets
• Overseeing pricing and stock control.
• Demonstrated a robust understanding of brand and merchandise.
• Managed stock orders based on market requirements.
• Ensured top-tier customer service by the team.
• Handled warehouse interactions regarding delivery & distribution.
• Managed stock storage and allocation.
• Identified merchandising opportunities from feedback and market trends.
• Controlled inventory and stock reconciliation.
• Procured stocks based on customer needs.
• Engaged in visual merchandising activities.
• Trained new staff and managed their performance reviews.
• Motivated and guided team members.
• Ensured adherence to company guidelines.
• Communicated team objectives and performance expectations.
• Devised strategies to meet company regulations and performance goals.
• Updated the team on best practices.
• Provided comprehensive reports on team performance.
• Offered knowledge on fabrics and materials.
• Assisted customers based on their needs.
• Managed the storefront and mannequin designs.
• Ensured adherence to loss prevention standards.
• Managed financial transactions and customer interactions.
Diploma in Aviation and Hospitality Management