Neelam Chettri, Assistant Manager

Neelam Chettri

Assistant Manager

Sharaf Retail - Sharaf Group

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Aviation and Hospitality Management
Expérience
15 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 4 Mois

Assistant Manager à Sharaf Retail - Sharaf Group
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2022

• Scheduled and coordinated meetings.
• Conducted employee performance reviews.
• Fostered customer relationships.
• Engaged in recruitment and dismissal processes.
• Resolved workplace issues.
• Addressed employee and customer concerns
• Maintaining statistical and financial records.
• Managing budgets
• Overseeing pricing and stock control.

Store Supervisor à Sharaf Retail - Sharaf Group
  • Émirats Arabes Unis - Dubaï
  • avril 2016 à juin 2022

• Demonstrated a robust understanding of brand and merchandise.
• Managed stock orders based on market requirements.
• Ensured top-tier customer service by the team.
• Handled warehouse interactions regarding delivery & distribution.
• Managed stock storage and allocation.
• Identified merchandising opportunities from feedback and market trends.
• Controlled inventory and stock reconciliation.
• Procured stocks based on customer needs.
• Engaged in visual merchandising activities.
• Trained new staff and managed their performance reviews.

Sales Team Leader à Sharaf Retail - Sharaf Group
  • Émirats Arabes Unis - Dubaï
  • avril 2013 à avril 2016

• Motivated and guided team members.
• Ensured adherence to company guidelines.
• Communicated team objectives and performance expectations.
• Devised strategies to meet company regulations and performance goals.
• Updated the team on best practices.
• Provided comprehensive reports on team performance.

Sales Associate / Fashion Consultant à Sharaf Retail - Sharaf Group
  • Émirats Arabes Unis - Dubaï
  • janvier 2009 à avril 2013

• Offered knowledge on fabrics and materials.
• Assisted customers based on their needs.
• Managed the storefront and mannequin designs.
• Ensured adherence to loss prevention standards.
• Managed financial transactions and customer interactions.

Éducation

Diplôme, Aviation and Hospitality Management
  • à Air Hostess Academy
  • septembre 2007

Diploma in Aviation and Hospitality Management

Etudes secondaires ou équivalent, Vocational Education
  • à D G S S S
  • juillet 2004

Specialties & Skills

Customer Service
Time management skills
Communications
People Management
Hardwork
Microsoft excel , word

Langues

Anglais
Expert
Hindi
Expert

Formation et Diplômes

Hotel management (Formation)
Institut de formation:
Golden park 4 stars
Date de la formation:
June 2008
Durée:
12 heures

Loisirs

  • Traveling and meet new people
    I love traveling hence I have spent quite time traveling to of Australia and South Africa for the purpose of store opening and train the new staff about company policy and cashiering I love to socialize, to meet new people and to have a good time in general .