IT Security Specialist
Heyce Technologies
Total des années d'expérience :3 years, 3 Mois
Lead role in Design, Implementation and Configuration of latest IT Security products for clients
Conducting POC (Proof of Concept) at corporate level for various technology platforms
Managing, supporting, and maintaining network systems, providing on-site, remote and telephonic support
Supporting the inbound pre-sales and outbound sales team in gathering preliminary information thereby proving a valuable resource in project scoping and developing techno-functional specifications for a prospective customer at hand
Interacting with various teams for information gathering and implementations
Responding in a timely manner to the service requests, alerts and priority incidents
Handling entire documentation scaling project’s inception till completion
Preparation of Proposals, response to RFPs and estimation of effort
Responsible for Vendor & Partner Management
• Installation and configuration of enterprise network/ security solutions
Troubleshooting and maintenance of network and server related issues
Integration of network solutions with customer enterprise
Conducting Online Demonstrations and Webinars of network/system security solutions for customers
Monitoring and diagnosis of problems remotely and on-site
Solution Proposal preparation based on customer requirements
Microsoft SQL server 2005/ 2008 installation, DB mirroring etc.
Installation, Configuration and Administration of Active Directory Services in Windows Server 2003, 2008, 2012
Handling System Administration tasks like User Account Management, Software Installation, and Backup, Upgrade etc.
Handling training & refresher sessions