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Neha Singh, Lead Delivery Manager

Neha Singh

Lead Delivery Manager·UNILEVER INDUSTRIES PVT. LTD.,

United Arab Emirates

Master's degree, General management

Work experience

Total years of experience: 13 years, 11 months

Lead Delivery Manager

October 2023 - Present

UNILEVER INDUSTRIES PVT. LTD.,

Bengaluru, India

October 2023 - Present

• Spearheaded the successful rollout and stabilization of Salesforce CG Cloud TPM, delivering over €20M in value across the Philippines market.
• Developed comprehensive business cases, secured funding, and led execution initiatives across 10 diverse markets, enhancing operational efficiency.
• Optimized trade ROI by reducing non-ROI promotions and empowering planners with enhanced analytics through Azure Data Lake integration.
• Achieved €200K in direct financial benefits for the Arabia region by streamlining ROI tracking capabilities, driving data-driven decision-making.
• Strategically positioned Unilever for global scalability, fostering innovation and digital transformation initiatives to enhance market competitiveness.

Company industry:
FMCG

Lead Product Manager – Analytics Products

October 2020 - September 2023

UNILEVER INDUSTRIES PVT. LTD.,

Bengaluru, India

October 2020 - September 2023

• Spearheaded the enhancement of operational efficiency, achieving a 100bps increase in line output reliability and significant improvements in Overall Equipment Effectiveness (OEE) across a network of 50+ global factories.
• Transformed logistics operations through the development of real-time dashboards, effectively tracking key metrics such as cost, service, and reliability to drive informed decision-making.
• Fostered cross-functional collaboration by implementing unified data pipelines in Azure, seamlessly integrating with Power BI and advanced diagnostic tools to enhance organizational visibility and insights.
• Championed digital transformation initiatives, leveraging analytics to optimize processes and drive innovation across the organization.

Company industry:
FMCG
Job role:
Information Technology

IoT COE Lead, Senior Agile Program Manager – Digital Factory

January 2018 - January 2020

Unilever Industries Pvt. Ltd.,

Bengaluru, India

January 2018 - January 2020

• Spearheaded the implementation of smart IoT dashboards, achieving a 90% reduction in non-actionable alerts and significantly enhancing factory throughput across 40+ sites.
• Optimized maintenance processes by leveraging Azure Cloud for predictive diagnostics, resulting in substantial reductions in downtime.
• Championed the transition to paperless operations by delivering real-time production insights and shift logs through innovative IoT solutions.
• Drove digital transformation initiatives that fostered a culture of continuous improvement and operational excellence within the organization.
• Collaborated cross-functionally to align technology strategies with business objectives, ensuring sustainable growth and innovation.

Company industry:
FMCG

Salesforce DevOps Manager

January 2016 - January 2018

Unilever Industries Pvt. Ltd.,

Bengaluru, India

January 2016 - January 2018

• Spearheaded the establishment of a robust 40+ FTE DevOps team, significantly reducing release cycles and elevating team productivity for Salesforce-driven supply chain solutions.
• Fostered cross-functional collaboration among Source, Plan, Make, and Deliver teams through innovative automation strategies and swift deployment processes.
• Championed digital transformation initiatives, leveraging Salesforce to streamline operations and enhance user engagement.
• Drove continuous improvement in project management practices, ensuring alignment with organizational goals and maximizing innovation outcomes.
• Cultivated a culture of agility and responsiveness, empowering teams to adapt quickly to changing business needs and technological advancements.

Company industry:
FMCG

SME – Transportation Management Systems

January 2014 - January 2016

Unilever Industries Pvt. Ltd.,

Bengaluru, India

January 2014 - January 2016

• Enhanced Oracle TMS efficiency by 20% through strategic platform upgrades and stabilization initiatives.
• Spearheaded data-driven transformation efforts within the European logistics control tower, resulting in significant cost reductions and carbon footprint minimization.
• Championed innovation in transportation management systems, aligning technology solutions with business objectives to drive digital transformation.
• Collaborated cross-functionally to implement best practices in logistics and supply chain management, fostering a culture of continuous improvement.
• Leveraged analytics and insights to optimize operational performance and enhance decision-making processes within the organization.

Company industry:
FMCG

Enterprise Content Management Trainee

May 2013 - April 2014

Unilever - India

Bengaluru, India

May 2013 - April 2014

• Gained comprehensive experience in cross-functional collaboration, engaging with Manufacturing, Brands, Sales, and IT departments.
• Developed a holistic understanding of enterprise operations, enhancing efficiency and driving innovation.
• Leveraged insights from diverse teams to streamline processes and improve project outcomes.
• Contributed to digital transformation initiatives, aligning technology solutions with business objectives.
• Fostered strong relationships with stakeholders, ensuring alignment on project goals and deliverables.
• Demonstrated adaptability and problem-solving skills in dynamic environments, preparing for leadership in IT and digital transformation.
• Committed to continuous improvement and innovation in project management practices.

Company industry:
FMCG
Job role:
Information Technology

IT Systems Engineer

November 2009 - April 2011

Infosys

Bengaluru, India

November 2009 - April 2011

Company industry:
IT Services
Job role:
Information Technology

Education

National Institute For Industrial Training

April 2013

April 2013

Master's degree, General management

India

Kamla Nehru Institute of Technology

January 2009

January 2009

Bachelor's degree, Electronics And Communication Engineering

India

Skills

DIGITAL TRANSFORMATION
Expert
DIGITAL TRANSFORMATION
Expert
SUPPLY CHAIN
Expert
SUPPLY CHAIN
Expert
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
SALESFORCE
Intermediate
SALESFORCE
Intermediate
FAST MOVING CONSUMER GOODS
Expert
FAST MOVING CONSUMER GOODS
Expert
STAKEHOLDER MANAGEMENT
Expert
STAKEHOLDER MANAGEMENT
Expert
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
LEADERSHIP
Expert
LEADERSHIP
Expert
RESILIENCE
Intermediate
RESILIENCE
Intermediate
SCALABILITY
Intermediate
SCALABILITY
Intermediate

Training and Certifications

Certifications
AZ900
Jan 2019

Hobbies and interests

Reading Books and Painting