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Nehal Ali, Senior Butler

Nehal Ali

Senior Butler·Burj Al Arab Jumeirah

United Arab Emirates

Bachelor's degree, Hospitality And Hotel Management

Work experience

Total years of experience: 0 years, 4 months

Senior Butler

February 2026 - Present

Burj Al Arab Jumeirah

Dubai, United Arab Emirates

February 2026 - Present

Company industry:
Hospitality & Accomodation

Education

Al-Alsun Higher Institute Of Tourism And Hotel Management

June 2019

June 2019

Bachelor's degree, Hospitality And Hotel Management

Egypt

GPA (rating): Very good

GPA (rating): Very good

Skills

Guest Satisfaction
Expert
Guest Satisfaction
Expert
Events Sales
Expert
Events Sales
Expert
Sales
Expert
Sales
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Customer Service & Guest Experience
    - Successfully handled VIP guests and ensured high satisfaction levels - Resolved guest complaints efficiently, turning negative experiences into positive ones - Promoted to Guest Relations Supervisor Received positive guest feedback and online reviews - Contributed to improving guest satisfaction scores - Supported hotel opening operations ( pre-opening )