Sales
GSI GLOBAL TEAM
مجموع سنوات الخبرة :5 years, 3 أشهر
• Digitized magazines for viewing on various tablet platforms.
• Re-engineered PDF documents to create various digital formats.
• Shared large files with publishers and management via FTP.
• Utilized Adobe Acrobat to properly crop, page align, color-correct, and optimize PDFs.
• Managed projects for QA, conversion, and delivery of digital publications.
• Supervised and ensured that Editorial Support Agents follow established procedures under tight deadlines and that the output yields the expected outcome.
• Maintained regular communication with publishers to build productive and positive relationships.
• Liaised with the Production Coordinators to ensure efficiency of the production.
• Conducted trainings for the newly hired employees.
• Attended group meetings and recorded minutes for future organizational reference.
• Examined PDF files of publications with extraction issues and come up with a solution.
• Provided feedback and support to Editorial Support Agents to ensure quality of output.
• Performs administrative and office support activities for multiple supervisors.
• Conducted quality management with team members.
• Converted magazine articles listed in the Table of Contents into a reader-friendly digital format for the Barnes & Noble eReader.
• Extracted and formatted content for magazine articles.
• Reviewed and corrected extracted text for grammatical and software-based errors.
• Liaised with the clients (editors, writers, doctors, and researchers) and update them on the pre-submission of their manuscripts.
• Answered queries of clients through email.
• Data entry
• Prepared reports (customer, journal & special reports) for web usage analysis of the Institutions/Journals, as per requested (Microsoft Excel & Powerpoint)