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تم إلغاء حظر المستخدم بنجاح
نيلسون Deramas, HR and Admin officer

نيلسون Deramas

HR and Admin officer·Alnasser

الكويت

بكالوريوس, Work Education

الخبرة العملية

مجموع سنوات الخبرة: 19 سنوات, 8 أشهر

HR and Admin officer

ديسمبر 2018 - حتى الآن

Alnasser

الفراوانية، الكويت

ديسمبر 2018 - حتى الآن

• Conducted initial interviews to assess candidate qualifications and fit for various roles.
• Managed logistics and administrative tasks to ensure smooth recruitment processes.
• Streamlined onboarding procedures, enhancing new hire experience and retention rates.
• Collaborated with cross-functional teams to align HR strategies with organizational goals.
• Implemented efficient filing systems to improve document management and accessibility.
• Assisted in developing HR policies and procedures, fostering a positive workplace culture.
• Utilized HR software to track employee performance and streamline communication.
• Provided support in payroll processing and benefits administration, ensuring compliance and accuracy.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المحاسبة والتدقيق

HR & Admin Officer

ديسمبر 2018 - حتى الآن

Nasser Sports Centre,

الفراوانية، الكويت

ديسمبر 2018 - حتى الآن

• Spearheaded recruitment efforts by sourcing and screening CVs to align with role requirements, ensuring a strong candidate pool.
• Conducted initial interviews and presented top candidates to hiring managers for final selection, enhancing the quality of hires.
• Facilitated offer preparation by collecting necessary documentation and negotiating offers within the company's salary framework.
• Managed the comprehensive onboarding process, ensuring a smooth transition for new hires into the organization.
• Delivered engaging orientation sessions and coordinated deployment to various brands/stores, fostering employee integration.
• Oversaw accommodation management for overseas employees, optimizing budget requests and ensuring comfortable living conditions.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الموارد البشرية والتوظيف

HR and Admin officer

ديسمبر 2018 - يوليو 2024

Alnasser

الفراوانية، الكويت

ديسمبر 2018 - يوليو 2024

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
إدارية

Customer Service Representative

ديسمبر 2017 - ديسمبر 2018

Teleperformance,

Manila، الفلبين

ديسمبر 2017 - ديسمبر 2018

• Engaged with customers to deliver accurate information, effectively addressing inquiries and resolving issues related to company products and services.
• Fostered strong customer relationships, enhancing satisfaction and loyalty through consistent, professional interactions.
• Developed strong communication and interpersonal skills, essential for collaborating with diverse teams in a Human Resources setting.
• Demonstrated problem-solving abilities by swiftly identifying and resolving customer concerns, a skill transferable to managing employee relations.
• Committed to maintaining a positive workplace culture, aligning with HR objectives of employee engagement and satisfaction.
• Utilized feedback to improve service processes, showcasing a proactive approach to continuous improvement in organizational practices.

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

VM Supervisor and Marketing Assistant

مايو 2012 - أكتوبر 2017

Al Nasser Sports Trading Company,

القطيف، المملكة العربية السعودية

مايو 2012 - أكتوبر 2017

• Leveraged visual merchandising skills to create engaging retail environments that improved customer engagement and satisfaction.
• Collaborated with cross-functional teams to develop strategies that enhanced the overall customer experience, leading to increased foot traffic.
• Analyzed customer feedback and sales data to optimize product placement and presentation, resulting in measurable sales growth.
• Developed training materials for staff on visual presentation techniques, fostering a cohesive team approach to enhancing the retail space.
• Cultivated a keen eye for detail and aesthetics, skills that are transferable to creating a positive workplace culture in Human Resources and Administration.

مجال الشركة:
البيع بالتجزئة وبالجملة

Visual Merchandiser

ديسمبر 2009 - فبراير 2012

Landmark Group of Companies,

الدمام، المملكة العربية السعودية

ديسمبر 2009 - فبراير 2012

• Leveraged creativity to design and implement visually engaging displays, enhancing customer experience and encouraging increased foot traffic.
• Collaborated with teams to optimize retail layouts, resulting in improved product visibility and sales performance.
• Developed a keen understanding of consumer behavior, applying insights to create appealing environments that resonate with target audiences.
• Utilized strong organizational skills to manage multiple projects simultaneously, ensuring timely execution of visual merchandising strategies.
• Fostered positive relationships with team members and stakeholders, promoting a collaborative atmosphere that supports business objectives.
• Translated visual merchandising success into transferable skills for human resources, focusing on employee engagement and organizational culture.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
التصميم والإبداع والفنون

Assistant Supervisor

مايو 2006 - سبتمبر 2009

Goldilocks / Gold Feast Foods (F&B Industry),

Manila، الفلبين

مايو 2006 - سبتمبر 2009

• Delivered exceptional customer service, enhancing client satisfaction and loyalty.
• Ensured adherence to brand standards, resulting in consistently high-quality food and beverage offerings.
• Managed daily store operations, optimizing efficiency and compliance with guidelines.
• Supervised and motivated a diverse team, fostering a collaborative environment to drive performance.
• Implemented training programs that improved staff skills and service delivery.
• Achieved sales targets through effective team leadership and customer engagement strategies.
• Developed strong communication and interpersonal skills, essential for a Human Resources and Administration role.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Sorsogon State University

أبريل 2006

أبريل 2006

بكالوريوس، Work Education

الفلبين

المعدل التراكمي (التقدير): ممتاز

المعدل التراكمي (التقدير): ممتاز

WITH LATIN HONORS, MOST OUTSTANDING STUDENT LEADER, FUTURE EDUCATORS GUILD LEADER
عرض المرفق

SM South Mall

أبريل 2006

أبريل 2006

الثانوية العامة أو ما يعادلها، Adult Education

الفلبين

Sorsogon State University

يناير 2006

يناير 2006

بكالوريوس، Adult Education

الفلبين

Skills

Negotiation
Expert
Negotiation
Expert
Recruitment
Expert
Recruitment
Expert
Event Staffing
Expert
Event Staffing
Expert
Training and Development
Expert
Training and Development
Expert
Public Speaking
Expert
Public Speaking
Expert
Communication
Intermediate
Communication
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
DELEGATION SKILLS
Intermediate
DELEGATION SKILLS
Intermediate
EMPOWERMENT
Intermediate
EMPOWERMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
INFLUENCING SKILLS
Intermediate
INFLUENCING SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
RESOURCEFULNESS
Intermediate
RESOURCEFULNESS
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية

متوسط

العربية

متوسط

التدريب و الشهادات

التدريب
Basic Life Support
Red Cross
Feb 2001
Basic Life Support/ First Aid Training

التوصيات

FEBIE JEAN ALE

أبريل 2026

أبريل 2026

CORPORATE TRAVEL COORDINATORColleague

A reliable and detail-oriented professional who consistently delivers high-quality results. Known for strong communication skills, effective collaboration, and the ability to manage tasks efficiently under pressure. Brings a proactive mindset and a commitment to continuous improvement in every role.

الهوايات والاهتمامات

Communication & Writing, Event Planning / Social Involvement, Learning & Curiosity-Based Activities

Teacher Board Passer, Graduated with Latin Honors (CUMLAUDE), Became MOST OUTSTANDING STUDENT LEADER, STAR EMPLOYEE OF THE MONTH & QUARTER. PERFECT ATTENDANCE OF THE MONTHS.

Reading and Teaching

College Graduate with Latin Honors (CUMLAUDE), High School Class Valedictorian, Most Outstanding student Leader, Employee of the Quarter, Employee of the Month.