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Nelson Deramas, HR and Admin officer

Nelson Deramas

HR and Admin officer·Alnasser

Kuwait

Bachelor's degree, Work Education

Work experience

Total years of experience: 19 years, 8 months

HR and Admin officer

December 2018 - Present

Alnasser

Al Farawaniyah, Kuwait

December 2018 - Present

• Conducted initial interviews to assess candidate qualifications and fit for various roles.
• Managed logistics and administrative tasks to ensure smooth recruitment processes.
• Streamlined onboarding procedures, enhancing new hire experience and retention rates.
• Collaborated with cross-functional teams to align HR strategies with organizational goals.
• Implemented efficient filing systems to improve document management and accessibility.
• Assisted in developing HR policies and procedures, fostering a positive workplace culture.
• Utilized HR software to track employee performance and streamline communication.
• Provided support in payroll processing and benefits administration, ensuring compliance and accuracy.

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

HR & Admin Officer

December 2018 - Present

Nasser Sports Centre,

Al Farawaniyah, Kuwait

December 2018 - Present

• Spearheaded recruitment efforts by sourcing and screening CVs to align with role requirements, ensuring a strong candidate pool.
• Conducted initial interviews and presented top candidates to hiring managers for final selection, enhancing the quality of hires.
• Facilitated offer preparation by collecting necessary documentation and negotiating offers within the company's salary framework.
• Managed the comprehensive onboarding process, ensuring a smooth transition for new hires into the organization.
• Delivered engaging orientation sessions and coordinated deployment to various brands/stores, fostering employee integration.
• Oversaw accommodation management for overseas employees, optimizing budget requests and ensuring comfortable living conditions.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

HR and Admin officer

December 2018 - July 2024

Alnasser

Al Farawaniyah, Kuwait

December 2018 - July 2024

Company industry:
Retail & Wholesale
Job role:
Administration

Customer Service Representative

December 2017 - December 2018

Teleperformance,

Manila, Philippines

December 2017 - December 2018

• Engaged with customers to deliver accurate information, effectively addressing inquiries and resolving issues related to company products and services.
• Fostered strong customer relationships, enhancing satisfaction and loyalty through consistent, professional interactions.
• Developed strong communication and interpersonal skills, essential for collaborating with diverse teams in a Human Resources setting.
• Demonstrated problem-solving abilities by swiftly identifying and resolving customer concerns, a skill transferable to managing employee relations.
• Committed to maintaining a positive workplace culture, aligning with HR objectives of employee engagement and satisfaction.
• Utilized feedback to improve service processes, showcasing a proactive approach to continuous improvement in organizational practices.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

VM Supervisor and Marketing Assistant

May 2012 - October 2017

Al Nasser Sports Trading Company,

Qatif, Saudi Arabia

May 2012 - October 2017

• Leveraged visual merchandising skills to create engaging retail environments that improved customer engagement and satisfaction.
• Collaborated with cross-functional teams to develop strategies that enhanced the overall customer experience, leading to increased foot traffic.
• Analyzed customer feedback and sales data to optimize product placement and presentation, resulting in measurable sales growth.
• Developed training materials for staff on visual presentation techniques, fostering a cohesive team approach to enhancing the retail space.
• Cultivated a keen eye for detail and aesthetics, skills that are transferable to creating a positive workplace culture in Human Resources and Administration.

Company industry:
Retail & Wholesale

Visual Merchandiser

December 2009 - February 2012

Landmark Group of Companies,

Dammam, Saudi Arabia

December 2009 - February 2012

• Leveraged creativity to design and implement visually engaging displays, enhancing customer experience and encouraging increased foot traffic.
• Collaborated with teams to optimize retail layouts, resulting in improved product visibility and sales performance.
• Developed a keen understanding of consumer behavior, applying insights to create appealing environments that resonate with target audiences.
• Utilized strong organizational skills to manage multiple projects simultaneously, ensuring timely execution of visual merchandising strategies.
• Fostered positive relationships with team members and stakeholders, promoting a collaborative atmosphere that supports business objectives.
• Translated visual merchandising success into transferable skills for human resources, focusing on employee engagement and organizational culture.

Company industry:
Retail & Wholesale
Job role:
Design, Creative, and Arts

Assistant Supervisor

May 2006 - September 2009

Goldilocks / Gold Feast Foods (F&B Industry),

Manila, Philippines

May 2006 - September 2009

• Delivered exceptional customer service, enhancing client satisfaction and loyalty.
• Ensured adherence to brand standards, resulting in consistently high-quality food and beverage offerings.
• Managed daily store operations, optimizing efficiency and compliance with guidelines.
• Supervised and motivated a diverse team, fostering a collaborative environment to drive performance.
• Implemented training programs that improved staff skills and service delivery.
• Achieved sales targets through effective team leadership and customer engagement strategies.
• Developed strong communication and interpersonal skills, essential for a Human Resources and Administration role.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

Sorsogon State University

April 2006

April 2006

Bachelor's degree, Work Education

Philippines

GPA (rating): Excellent

GPA (rating): Excellent

WITH LATIN HONORS, MOST OUTSTANDING STUDENT LEADER, FUTURE EDUCATORS GUILD LEADER
View attachment

SM South Mall

April 2006

April 2006

High school or equivalent, Adult Education

Philippines

Sorsogon State University

January 2006

January 2006

Bachelor's degree, Adult Education

Philippines

Skills

Negotiation
Expert
Negotiation
Expert
Recruitment
Expert
Recruitment
Expert
Event Staffing
Expert
Event Staffing
Expert
Training and Development
Expert
Training and Development
Expert
Public Speaking
Expert
Public Speaking
Expert
Communication
Intermediate
Communication
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
DELEGATION SKILLS
Intermediate
DELEGATION SKILLS
Intermediate
EMPOWERMENT
Intermediate
EMPOWERMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
INFLUENCING SKILLS
Intermediate
INFLUENCING SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
RESOURCEFULNESS
Intermediate
RESOURCEFULNESS
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate

Social profiles

Languages

English

Intermediate

Arabic

Intermediate

Training and Certifications

Training
Basic Life Support
Red Cross
Feb 2001
Basic Life Support/ First Aid Training
School
Feb 2002
Show credentials

Recommendations

FEBIE JEAN ALE

Apr 2026

Apr 2026

CORPORATE TRAVEL COORDINATORColleague

A reliable and detail-oriented professional who consistently delivers high-quality results. Known for strong communication skills, effective collaboration, and the ability to manage tasks efficiently under pressure. Brings a proactive mindset and a commitment to continuous improvement in every role.

Hobbies and interests

Communication & Writing, Event Planning / Social Involvement, Learning & Curiosity-Based Activities

Teacher Board Passer, Graduated with Latin Honors (CUMLAUDE), Became MOST OUTSTANDING STUDENT LEADER, STAR EMPLOYEE OF THE MONTH & QUARTER. PERFECT ATTENDANCE OF THE MONTHS.

Reading and Teaching

College Graduate with Latin Honors (CUMLAUDE), High School Class Valedictorian, Most Outstanding student Leader, Employee of the Quarter, Employee of the Month.