Demand Planning Expert
Schneider Electric
مجموع سنوات الخبرة :11 years, 2 أشهر
• Own, map & understand Demand Planning process in different DCs, ensure Forecaster coverage enable proper forecast (Adaptation, Solutions and other IG customers).
• Ensure best DP practices (Lean agenda, mix checking, ...) are in place to achieve best level of forecast accuracy, service and inventory.
• Own Forecaster settings: define setting rules, implement directly most critical parameters, instruct & coach DPs in DCs.
• Own & build statistical forecast to support DP activity and handover to DP to support local collaboration.
• Ensure that the forecast is aligned with Finance forecast Yearly trend % after the next few months horizon discussed by the DPs during collaboration.
• Own forecast accuracy definition (on star items), target, tracking, root cause analysis & improvement actions plans.
• Develop skills of demand planners across Africa (define, assess, challenge, improve).
I started this role early 2014 as part of the Customer Care Excellence (CCE) serving Africa and Middle East. My role is:
• Ensures that business needs are correctly taken into account from a functional point of view in the solutions and services delivered by the different IT teams (internal or outsourcers).
• Lead continuous process improvement efforts through research, data analysis, and problem solving and supporting IT department planning and projects.
• Application Maintenance and Master Data demands, process design, support process and users, and managing some KPIs.
In my scope I participated in the following:
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• Deployment of e-ordering portal for Morocco, Algeria and Nigeria.
• Deployment of a regional quotation system in Africa and Middle East.
• Deployment of an e-forum to exchange info and discussions with customers.
• Leading a project to standardize configurable references across Africa and Middle East.
• Developing a monthly KPI to measure digitization among customers.
• Leading and follow-up on action plans across countries to increase digitization.
Build monthly marketing reports; Order Entry for transaction & Consultation business models, Backlogs, invoicing, & Bonus for Official Distributors.
• Responsible for performing research and providing insights regarding the market, competitors, potential and existing customers, and current campaigns.
• Contribute in P&L exercise.
• Contribute in Rapid Impact Pricing exercise which focuses on products profitability.
• Process owner of AMR (Annual Marketing Report) which studies & analysis the PAM &
competitors market share.
• Process owner for Offer Optimization tool (O2) which focuses on margin & price
positioning of the products.
• Process owner for issuing annual Price List.
• Commercial Logistic Offer process owner (CLO).
• Coin process owner for newly launch products.
• Build ABC, FMR annual exercise which checks the lead-time of the products.
• Ensure that the logistic code between SAP & PO2 is accurate as it affects the delivery of
the goods.
• Responsible for updating offer master data in the PO2.
• Attending monthly demand planning meetings.
• Supporting Offer Managers in creating new offer specifications to meet the customers
demand.
• Salesforce (bFO) Data Steward; monitor the data quality KPI & merge duplicate
accounts .
Managing Logistic & Supply Chain activities.
• Monitor Purchase Order creation in SAP.
• Negotiate transportation rates with our forwarder.
• Follow-up with Freight & Clearance brokers to ensure shipping date.
• Revise & confirm the needed documents with the supplier (such as Invoice, Packing List,
and Certificate of Origin).
• Follow- up the orders & the delivery date of the product.
• Responsible for all the correspondence with our supplier.
• Once the order received in our stock, I check its quality and packing.
• Confirm inbound delivery in SAP.
• Build Monthly Forecast.
• Update Monthly OTDs of our supplier.
• Responsible for finding new warehousing companies if needed.
• Monitor the stock level on daily bases.
• Revise the physical count of the stock.
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• Contribute in annual physical count for the stock.
• Follow-up the insurance policy for the product.
• Confirm Sales Order in SAP.
• Confirm Delivery Note in SAP.
• Follow up the delivery of the goods to the customer.
• Resolve problems concerning transportation, logistics systems, imports, or customer
issues.
• Follow-up voice of customers.
• Supervise the work of logistics specialists.
• Implement improvements to internal logistics systems.
• Realize the implementation of Inbound & outbound transport in terms of cost and
quality in the entity.
• Preparing monthly reports to others departments.
• Key user in SAP system (MM & SD Module).
• Contribute in the project of TEST EXEMPTION with the customs & our supplier involved.
• Develop and enhance the lead time of our supplier.
• Ensuring that all the Freight & Clearance forwarders invoices match their predetermined
contracts, and send it to the Finance department.
• Follow-up our account at Customs Authority.
• Conducting monthly meeting with forwarders to measure quality of service.
• Trying to minimize cost to achieve the yearly target.
Monitor Purchase order.
• Follow- up orders & consignment deliveries.
• Follow-up the clearance process.
• Handling our organization account with special supplier.
• Handling L/C process with the bank.
• Responsible for meeting our commercial contract target.
• Responsible for the forecast process.
• Build business survey.
• Build relationships with new agents.
• Support business requirements of the organization.
• Responsible for sales reports update.
• Responsible for all the correspondence with our supplier.
• Gathering market and customer information.
• Conducting competition analysis.
• Contribute in recruitment process in the organization.
• Contribute in performance appraisal process.
Create Purchase Order.
• Create Sales Offers.
• Follow up the clearance process.
• Responsible for following up the orders & consignment deliveries.
• Handling L/C.
• Build tenders.
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• Managing supplier e-mails.
• Responsible for the Agfa`s account with our organization.
• Arranging fairs.