Nermeen El Dalil

December 2023 - Present
Client Relations & Business Development Coordinator - REFD Medical Services
Riyadh, Saudi Arabia
Industry: Healthcare
Job Role: Business Development / Client Relations / Coordination

Key Achievements:
• Supported internal initiatives and contributed to business development efforts.
• Successfully secured service contracts through effective client communication.
• Coordinated with various administrative departments to ensure alignment and smooth execution.
• Maintained strong relationships with VIP clients and key stakeholders.
• Applied persuasive communication skills to support client acquisition and long-term engagement.

1-Follow up with the parents if his problem does not resolve after 24 hours from what was written in the channel book.
2- Plan and supervise events, fairs, conferences, etc.
3- Following the supply for all paperwork sent or received to school.
4- Develop a media relation strategy, seeking high-level placements in print, broadcast, and online to publish timely school information, such as press releases, brochures, and other materials.
5- Support the implementation of promotional plans.
6- Handel all aspects of the school district's publications such as external and internal newsletters, brochures, bulletins, and letters.
7- Work with media outlets such as (Social media, websites, etc), and handle any inquiries for parents on the spot.
8-Coordinate conferences, trade shows, and press interviews.
9-Preparing the induction and onboard program for the new people.

1- Coordinator assistants respond to customers' inquiries and concerns.
2- Preparing reports, scheduling meetings, and assisting in organizing company events.
3- Providing recommendations on improving business operations, and building a good reputation for the business.
4-Ensuring customer satisfaction and attracting potential client partnerships.
5- Helping achieve the organization's long-term goals and objectives.
6-Communicating with clients or employers about project, event, or campaign expectations and goals.
7-Organizing third-party providers and vendors to deliver elements.

1- Respond to information requests from the media.
2- Organize, schedule, and prepare key leaders for press interviews.
3- Answer telephones and respond to inquiries via telephone or email.
4-Book meeting rooms, set up conference calls, and take messages and minutes during meetings.
5-Perform administrative tasks, including filing and photocopying.
6-Write emails, memos, and letters.
7-Managing the daily/weekly/monthly agenda and arranging new meetings and appointments.
8- Develop and maintain a filing system.

1- Prepare classroom equipment and instructional materials for lessons.
2-Perform recordkeeping duties associated with the classroom including attendance and grade calculation.
3-Instruct students in proper classroom procedures and behavior.
4-Collaborate with teachers and parents on a regular basis regarding student progress.
5-Adapt instructional materials as necessary to meet special education guidelines.

1- Prepare classroom equipment and instructional materials for lessons.
2-Perform recordkeeping duties associated with the classroom including attendance and grade calculation.
3-Instruct students in proper classroom procedures and behavior.
4-Collaborate with teachers and parents on a regular basis regarding student progress.
5-Adapt instructional materials as necessary to meet special education guidelines

1-Manage conferences and workshops and monitor teachers’ classrooms.
2-Review new curriculums and classroom materials with teachers.
3-Assess teacher performance and make suggestions for improvement.
4-Plan and supervise events, fairs, and conferences.
5-Coordinate conferences, trade shows, and press interviews.

Coordinate between departments of Work Team to Clear the final project with high quality, And Coordinate with the client to reach the goal of project.

1- Negotiating all contracts with prospective clients.
2-Helping determines pricing schedules for quotes, promotions, and negotiations.
3-Preparing weekly and monthly reports.
4-Giving sales presentations to clients.
5-Answering client questions.

Advertising Staff (Under Training).