Abdulrahman Mohammad Mahmoud Khalaf, Head Operations

Abdulrahman Mohammad Mahmoud Khalaf

Head Operations

Khalaf Insurance Office

Location
Jordan - Amman
Education
Master's degree, Business Administration
Experience
21 years, 2 Months

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Work Experience

Total years of experience :21 years, 2 Months

Head Operations at Khalaf Insurance Office
  • Jordan - Amman
  • My current job since September 2016

Sales and marketing for insurance & TBA policies

plus customer service @ Collection,

in the other side sign insurance consulting contracts

Coaching Specialist at free lance
  • Jordan - Amman
  • My current job since January 2015

Business & entrepreneurship coach implementing workshops to help the participants who need to start new business or career & develop their skills

Head Marketing And Sales at Arab Union International Insurance
  • Jordan - Amman
  • July 2015 to September 2016

manage sales team & control marketing & customer service operations with my team as a head department

Administrative Manager at FINCA International / Microfinance
  • Jordan - Amman
  • September 2012 to November 2014

- Establishing and start up new Department (Administration department)
- Planning, organizing, orienting, controlling.
- Manage Administration and operations staff.
- Present FINCA Jordan in the meetings and negotiations with external parties.
- Achieve all Administration and legal affairs plus office management.
- Project Management: preparing and establishing new branches and offices. The latter includes but not limited to business process and studies and implementing end to end projects
- Support all Logistics services include (Transportation, hotel reservation, provide all business materials needed in the whole group inside Jordan.
- following up procurement and tendering process to achieve FINCA set policies and procedures
- Responsible for supporting, implementing, automating (i.e. using oracle) and following up HR processes and solutions.
- Coordinating and Managing Logistics matters for FINCAs’ employees inside/outside Jordan
- Controlling safety and security of exiting assets.
- Prepare and follow up rental contracts for FINCAs’ branches inside Jordan.
- Responsible for Creating and implementing Administration policies and procedures manual including (procurement, tendering, and HR).
- Served in business disaster recovery committee and liquidation committee.

Head Administration & business support at Khalaf Agency
  • Jordan - Amman
  • February 2003 to September 2012

Sales and marketing plus customer service for hardware and building materials

Education

Master's degree, Business Administration
  • at middle east university
  • June 2014

masters of business administration

Specialties & Skills

Human Resources
Insurance
Coaching Staff
Project Management
Administration
team work
Sellers Agent
Agent Training
communication
business support
managements
Key Account Management
Problem Solving
Marketing
Customer Service
Negotiation
Sales Coordination
Digital Marketing
التخطيط
ادارة العمليات
Administration
Business Development
Health Insurance
Insurance Claims
Management
Insurance
Operational HR
Organizational Development
Payroll
Planning
Performance Management

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

innovation (Training)
Training Institute:
Jordan River
Date Attended:
May 2017
Duration:
36 hours
training of trainers (Certificate)
Date Attended:
June 2015

Hobbies

  • coaching
    more than 1000 hours accomplishment