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nesma ahmed salama, customer services

nesma ahmed salama

customer services

express trading company

Location
Egypt - Damietta
Education
Bachelor's degree, ليسانس اعلام
Experience
10 years, 3 Months

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Work Experience

Total years of experience :10 years, 3 Months

customer services at express trading company
  • Egypt - Damietta
  • My current job since February 2014

وكيل موزع لمجموع من الشركات منها شركة bee
شركة linkdsl.net
شركة mobinil
شركة onecard

Education

Bachelor's degree, ليسانس اعلام
  • at جامعه دمياط
  • June 2012

تقدير جيد مرتفع

Bayt Tests

English To Arabic Translation Skills Test
Score 78%

Specialties & Skills

Media & Creative
+Endorse 4
Customer Service
+Endorse 3
Public Relations
+Endorse 3
Computer Service
+Endorse 3
Accounts
+Endorse 1
خدمة عملاء
+Endorse 1
الحوار والمناقشة
+Endorse 1

Languages

English
Expert

Training and Certifications

profissional computer technician A+ (Certificate)
Date Attended:
January 2011
Valid Until:
January 9999
General English Intermediate level 7 and 8 (Certificate)
Date Attended:
January 2013
Valid Until:
January 9999
CPE certificate professional employee (Certificate)
Date Attended:
March 2010
Valid Until:
January 9999
دبلومة عامة فى التربية (Certificate)
Date Attended:
September 2013
Valid Until:
January 9999
الدبلومة المهنية فى الموارد البشرية(اخصائي موارد بشرية) (Certificate)
Date Attended:
April 2011
Valid Until:
January 9999
Soft Skills CPE (Certificate)
Date Attended:
March 2010
Valid Until:
January 9999
ICDL Certificate (Certificate)
Date Attended:
July 2010
Valid Until:
January 9999
تعزيز المشاركة السياسية (Training)
Training Institute:
المجلس القومى للشباب ومؤسسة كونراد اديناور الالمانية
Date Attended:
March 2011
Duration:
96 hours

Hobbies

  • القراءة والبحث عن كل جديد