نسرين التركي, counselor

نسرين التركي

counselor

Cambridge Engligh School

البلد
الكويت - الكويت
التعليم
دبلوم, hospital Management
الخبرات
24 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 2 أشهر

counselor في Cambridge Engligh School
  • الكويت - حولي
  • أشغل هذه الوظيفة منذ أغسطس 2022
counselor في Cambridge English school
  • الكويت - حولي
  • أشغل هذه الوظيفة منذ أغسطس 2022
Executive Coordinator في Aspire Bilingual School
  • الكويت - الفراوانية
  • أشغل هذه الوظيفة منذ مارس 2021

 Develop a warm and cordial relationship with parents.
 Resolve the problems between the parents and the school by contacting with Principal and VP.
 Receiving students and parents & prepare their files.
 Arrange placement teste for the students
 Make daily reports of school records.
 Preparing a monthly report on the accepted and imposed tests.
 Develop excellent customer service strategies and manage the difficulties.
 Meet with prospective parents and explain all admission details.
 Plan and direct relations programs designed.
 Translate different letter, memos, documents and meetings.
 Coordinate with business development officer and school Mandab to follow up the MOE letters.
 Cooperate with marketing team for creating the posts for our social media.

Reception Manager and Registration Officer في Harvard American Bilingual School
  • الكويت - الفراوانية
  • مارس 2018 إلى أغسطس 2020

• Conducted five school tours daily.
• Determined acceptance or denial of incoming students.
• Prepared monthly reports on student acceptance and denial.
• Assessed emotional and intellectual development of prospective students.
• Processed 35 student enrollment packages weekly.
• Maintained daily reports of the quantities of school tours, incoming calls and admissions tests.
• Recorded and followed-upend with parents regarding weekly student attendance and tardiest.
• Processed 15 tuition installment payments per day.

Operations Manager في Asnanak Dental Clinic
  • الكويت - الجهرة
  • مارس 2017 إلى فبراير 2018

 Technological Proficiency, demonstrate proficiency in information technology.
 Supervising for all the administrative work at the center including purchases, following up all and HR work plus salaries for the stuff and forwarded the accountant.
 Manage Health Services, oversees the daily functioning of a healthcare center.
 Following the performance of the staff nurses, receptionist, doctors, and cleaners.
 Reporting directory to the top management weekly and monthly.
 Submitting the reports for the staff to the HR department monthly.
 Preparing the work plan for all departments.
 Implementing Policy: ensure patients’ safety, enforce rules and policies.
 Contracting with the magazines delegates to make the advertisements.
 Data Analysis, recognize trends in data to plan future projects and monitor the daily operations of
A healthcare facility.

Floor Manager for Dermatology and Ophthalmology clinics في Exer especialed clinics
  • الكويت - الجهرة
  • مارس 2016 إلى فبراير 2017

▪ I do translation between American doctor and patients.
▪ Attending laser treatments (operations).
▪ Inventory management and understanding the requirement of consumables of department in loop with the
doctors and purchase department.
▪ Complete supervision and management of all machines in terms of maintenance, servicing and engaging
smoothly.
▪ having a sharp management of housekeeping of whole floor
▪ Trying to increase the business and income of the ophthalmology & cosmetology and dermatology.
▪ Handling all the social media for the both department.

insurance team leader& Chief of the Treasury في MAIDAN DENTAL CLINIC
  • الكويت - الكويت
  • نوفمبر 2002 إلى يناير 2016

• Used the Oracle System to track patient services.
• Supervised 3 cash handling staff.
• Assessed accuracy of insurance documents and invoices completed by cash handling staff.
• Obtained treatment per-authorization from Kuwait insurance companies.
• Created and sent out invoices to insurance companies.
• Generated daily and monthly income reports sent to the auditor.

Health Fitness Club Manager في El-Bashier health club
  • الكويت - الجهرة
  • سبتمبر 1999 إلى أكتوبر 2002

• Managed day-to-day gym operations.
• Resolved gym member problems and concerns.
• Negotiated with vendors for new exercise equipment.
• Distributed salaries.

الخلفية التعليمية

دبلوم, hospital Management
  • في management consulting
  • أبريل 2022
دبلوم, 6 sigma
  • في Alson on-line
  • يناير 2018

Diploma in 6 sigma

بكالوريوس, Clinical Psychology
  • في Cairo University
  • سبتمبر 1998
بكالوريوس, Clinical Psychology
  • في Cairo University
  • مايو 1998
بكالوريوس, Psychology
  • في Cairo University
  • يناير 1998
الثانوية العامة أو ما يعادلها, 77%
  • في EL orman school
  • يونيو 1994

Specialties & Skills

Team Leadership
Office Work
Building Customer Relations
Service Companies
Problem Solving
Professional, vibrant and pleasing personality
Excellent analytical and measurement skills
Excellent analytical and measurement skills
Customer Service
Teamwork
Problem Solving
Microsoft Office
Customer Relations
managerial experience
planning
operation
organizational development
office management
payroll
marketing
negotiation
operational hr

حسابات مواقع التواصل الاجتماعي

انستغرام
انستغرام
instagram.com/nahosha

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

A member of Kuwait Public Relations Association
  • A MEMBER
  • September 2013

التدريب و الشهادات

Completed the requirements for Developing Effective Supervisory Skills (تدريب)
معهد التدريب:
course online
تاريخ الدورة:
January 2008
المدة:
168 ساعة
Completed the requirements for Customer Service Excellence (تدريب)
معهد التدريب:
course online
تاريخ الدورة:
June 2007
المدة:
168 ساعة
Completed the requirements for Performance Management (تدريب)
معهد التدريب:
course online
تاريخ الدورة:
June 2007
المدة:
168 ساعة
Customer Service (تدريب)
معهد التدريب:
Oxford training center
تاريخ الدورة:
May 2007
المدة:
6 ساعات
Completed the requirements for Building Customer Loyalty (تدريب)
معهد التدريب:
course online
تاريخ الدورة:
June 2007
المدة:
168 ساعة
Management Quality And Business Management Excellence (تدريب)
معهد التدريب:
Oxford Training Center
تاريخ الدورة:
May 2007
المدة:
6 ساعات

الهوايات

  • * SPORTS * AEROBICS * READING * MUSIC