Neveen Kanaan, Sales representative

Neveen Kanaan

Sales representative

Gulf Business Center

Location
Qatar - Doha
Education
High school or equivalent, Accounting
Experience
7 years, 3 Months

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Work Experience

Total years of experience :7 years, 3 Months

Sales representative at Gulf Business Center
  • Qatar - Doha
  • July 2018 to November 2018

Following up existing accounts and opening new accounts for new clients.
•Planning work schedule of clients.
•Maintaining full records of clients and customer sales.
•Focal point for clients feedback on the services we provide and resolving any related issues.

Sales representative, collection officer at Challenger Trading & Contracting
  • Qatar - Doha
  • December 2016 to June 2018

obtaining revenue by collecting and updating financial information.
•Visiting potential new clients and updating data base of clients.
•Following up with exiting client for new projects and their feedback on running projects to make sure they have no complains what so ever.
•Following up in collection of payments and registering payment plans and schedule with clients.
•Focal point of clients’ feedback on the works we are providing.

Customer service at Syrian American Medical Center
  • Qatar - Doha
  • September 2014 to November 2016

Obtaining revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Optimizing patients' satisfaction, providing time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeping patient appointments on schedule by notifying provider of patient's arrival.

• Comforting patients by anticipating in patients' anxieties; answering patients' questions; maintaining the reception area.
• Maintaining patient accounts by obtaining, recording, and updating personal and financial information.
• Contributing to team effort by providing full support to clients and management for best results.

Sales representative at Pure Life Trading
  • Syria
  • September 2011 to August 2014

Service and follow up for existing client accounts, obtaining new orders, and establishing new accounts for new customers.

• Planning and organizing daily work schedules to contact existing or potential sales outlets and other trade opportunities.
• Preparing and submitting orders by referring to price lists and product literature

• Preparing daily call reports, weekly work plans, and monthly and annual territory analyses.

• Contributing into team effort by accomplishing related results as needed.

• Monitoring competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Resolving customer complaints by investigating problems and giving feedbacks to the client; developing solutions; preparing reports; making recommendations to management.
• Providing historical records by maintaining records on area and customer sales.

Education

High school or equivalent, Accounting
  • at HIGHER INSTITUTE OF ACCOUNTING & FINANCE
  • September 2010

Specialties & Skills

CUSTOMER RELATIONS
FINANCIAL
DATABASE ADMINISTRATION
DELIVERY
GESTIóN DE ARCHIVOS
MARKET RESEARCH
MERCHANDISING

Languages

Arabic
Expert
English
Expert