Tour manager , quality control.,Customer service
Spring Tours
Total years of experience :29 years, 3 Months
2012-2020 : Working as a free lancer tour guide with ========== Arabian Adventure, Wings tours, Gate one and so many other travel agents.
2009-2012 :
================= Working as a tour manager and lecturer for all their Agents Weather From USA like (Friendly Planet -Samithsonian USA) or BRITSH GROUPS like ( Travel Sphere-Just u-Page &Moy)
Apart from being as a free lance Egyptologist working with the most reputable Travel Agents like Travco, kouni London, Sinq AUS- Abercrombi&Kent, , , , ,
Also working for the quick trips (0ne day or two days trip from Port Said to Cairo-or Alx -Cairo)
-Also worked as a customer service, guest relation, group coordinator.
English. Fluent .excellent command .
Arabic: Mother toung.
French: Fair
I have been awarded by DTCM by Dubai tour guides license \nSo I am working now as a free lancer Tour guide.
2005- 2008 Spring tours \nWorking as a tour manger; handling and taking care of groups (40-45 PAX) THROUGH OUT Egypt - \nWorking with Insight international, , with the programs of Egyptian Elegance (Nile cruise-Luxor-Aswan) -also working in Alex giving lectures in Greaco Roman era \nWorking with spiritual groups from USA of about (30-40) pax giving lectures in all the Archeological sights in Egypt.. \nBesides working there as a group coordinator, customer service and guest relation to be able to meet the guests and report thier feedback. \nguest relation.
1999- 2005 Wings Tours \nWorking as tour manager and field manager for all tours from USA. UK for FIT and Groups specially the museum groups of Smithsonian USA \nMonthly groups lecture to Buffalo and Virginia university USA- . \nAlso worked at the same time, as a group coordinator and guest relation.
1994 - 1999 - Spring Travel
Working as tour guide and field manager to take care of groups / FIT details during their accommodations
Make sure that all sight and spots had been fulfilled properly
Give weekly lecture to guest on board of Nile cruises through out all the sights of Egypt
1994 B.A. from Alexandria university - Tourism and Hotels faculty- Guidance section .that included an extensive training of customer service and guest relation. Dtcm Dubai tour guide license Abu Dhabi tour guides license Working in UAE from 2012