Nida Fatimah

Demonstrated leadership in managing multiple IT projects, translating high-level objectives into actionable plans.
Successfully prepared comprehensive project management plans while employing risk management strategies that
enhanced overall project performance.
• Managed project scope, schedule, and resources to ensure timely delivery within budgetary constraints.
• Developed detailed project management and supporting plans, aligning with stakeholder expectations.
• Generated performance reports to inform stakeholders and drive project direction based on data.
• Led diverse teams, cultivating collaboration and boosting project effectiveness through best practices.
• Conducted thorough risk assessments, implementing effective mitigation strategies to address potential
challenges

• Driving customer activities and discussions with the accurate requirement gathering(mainly retail)
• Convert business requirements(mall operations) to software environment
• Consulting on existing available modules to solve business problems like Concierge services( Luggage handling, Shop search, Tenant management portal)
• Managing Implementations and maintenance for the clients-Front end Configurations and On site support.
• Train clients for the usage and benefits of software.
• Programming and software troubleshooting.
• Database skills (MS sql Database queries, stored procedures, crystal reports)
• HTML and JavaScript programming in the current framework.

Played a pivotal role in enhancing software functionality through technical leadership and innovative problem
solving. Collaborated closely with product management to align technical strategies with business goals while
mentoring junior staff.
• Integrated advanced technologies into existing systems, resulting in a 20% increase in user satisfaction
scores.
• Facilitated project planning sessions, ensuring alignment between technical and business objectives.
• Developed technical documentation and manuals, which improved project onboarding processes by 30%.
• Spearheaded the investigation and resolution of complex technical issues, minimizing project delays.
• Championed the deployment of new software and features, enhancing operational efficiency by 15%.

Successfully developed a Tenant Management Portal that streamlined operations for property managers and retailers
by automating the retailer login process and managing compliance documentation, thus enhancing efficiency.
Key Achievements:
• Achieved seamless integration of multiple departmental processes, fostering collaboration.
• Transitioned to paperless transactions, contributing to sustainability goals.
• Increased transparency in individual activities and compliance tracking.
• Enhanced service level agreements (SLAs), positively impacting employee key performance indicators (KPIs).

Contributed to the successful design and deployment of software enhancements, ensuring technical quality and
compliance with user requirements. Worked collaboratively within teams to achieve project milestones and
functionality standards
• Designed and implemented improvements for software applications, enhancing performance by 25%.
• Collaborated with engineering teams to evaluate and enhance integration between software and hardware
systems.
• Developed front-end features using modern technologies including React JS and Python for back-end
solutions, improving user experience.
• Performed thorough testing and compliance checks, ensuring software releases met quality expectations.
• Engaged in knowledge-sharing sessions to foster team growth and improve coding standards across projects.

Successfully managed Avaya Unified Communications (UC) portfolio, delivering tailored technical solutions to meet
client needs and drive operational efficiency. Collaborated with internal teams to optimize service delivery, achieve
sales targets, and enhance client satisfaction.
• Actively coordinated client management, ensuring requirements gathering aligned with project goals.
• Designed and presented technical solutions that improved business operations utilizing Avaya UC products.
• Collaborated with multiple internal stakeholders to develop innovative solutions and competitive pricing
models.
• Facilitated effective team communication to drive project completion and maintain high levels of service
delivery.
• Monitored project progress and addressed challenges proactively to achieve desired outcomes.

Demonstrate and provide information on Vaio Laptops and Tablets
Creating a positive image and lead consumers to use it
Distribution of product brochures, flyers etc. to source new sales
Understanding customers’ interests, need and requirements
Identifying specific buyers according to their age, gender and region
Altering the presentations according to the customers.
Achieving the sales targets and reporting the same to the respective head.
Expressing all offers, vouchers, rules and conditions in a clear manner

Demonstrated exceptional product knowledge and customer engagement strategies to promote Sony Vaio laptops
and tablets, contributing to increased brand visibility and sales performance.
• Conducted in-depth market research to identify customer needs and preferences.
• Prepared and delivered customized presentations to stakeholders to effectively communicate product
benefits.
• Achieved sales targets consistently through proactive customer engagement and lead generation.
• Developed promotional materials to enhance product visibility and drive sales.
• Tracked and analyzed sales data to adjust strategies for improved market penetration.

TECHNOLOGY
Embedded technology, Modulation techiques

PROJECT SPECIFIC SKILLS
Development and Testing


Description of the Project


Wireless digital communication system is used by the naval department for communication in the submarines at a suitable frequency (~850 MHz). It contains the following modules
Handset design: - Handset designing includes secure transmission and reception of the data from other handset without any noise interference.
Transponder design: - Transponder is designed as a station for all handsets from where every handset are activated and deactivated. Transponder is designed with a memory to list all the previous calls connected, all the handsets being activated etc.
Battery power design - Battery is designed to give heavy backup to the handsets.
Antenna design: - Antennas are designed which allow only specific frequency designed for the handsets.


Responsibilities
As a Team leader, was responsible for
Overseeing the project and supervise the day-to-day operations of the team
Making sure motivation and performance levels are maintained
Complete research and design of transmission and reception at breadboard levels
Analog to digital conversion and vice versa.
Mentoring and motivating the team in their respective areas


2. Project Title
GPS Data Logger using Rabbit 3000 microprocessor

Led project oversight and operational supervision to ensure the successful execution of engineering projects, fostering
a motivated and high-performance team environment.
• Oversaw day-to-day operations, maintaining team motivation and performance standards.
• Conducted research and design for transmission and reception systems at breadboard levels.
• Implemented analog-to-digital conversion processes, enhancing project efficiency.
• Mentored team members in their respective areas, boosting overall team skill levels.
Developed and provided training programs on technical issues and networking to enhance team competency and
technical knowledge across the organization.
• Delivered training on troubleshooting computer-related issues, facilitating hands-on learning.
• Provided comprehensive education on LAN/WAN and TCP/IP networking protocols.
• Prepared service and monthly reports to track training progress and effectiveness.
• Collaborated with cross-functional teams to integrate training objectives with organizational goals.
• Adapted training materials based on participant feedback and engagement levels.